Maintaining Client Dignity And Privacy

How Caregivers Can Help Clients Maintain Dignity and Privacy

One of the main concerns that people who get home care, whether by a home care agency or by family members, is that of maintaining dignity and privacy. It is also not just solely an issue for the person receiving the care. Many people who provide the care feel uncomfortable at times as well. The good news is that there are things that caregivers can do to help people in this regard. 

As people age, or if they have had an illness or injury, they may require home care that involves assistance with using the restroom, bathing, feeding, or dressing. These are tasks that can put one’s dignity and privacy at risk . Here are a few things for caregivers to keep in mind in order to help clients maintain their dignity and privacy: 

  • Include them. As much as possible, include the person in everything that is being done. That way they feel as though it’s happening with them and not to them. Take steps to make things easier for them to be involved, such as adding grab bars in the bathroom and a raised toilet seat.
  • Try to provide cover. Whenever possible, try to show them that you are providing some privacy. Perhaps you can give them a towel to drape over their lap after helping them onto the toilet, for example. If you have helped the person to the restroom step out and close the door until they need you again. If you are helping the person to get dressed, look down or away as you do so. Simple gestures like this can help them maintain more dignity.
  • Mums the word. Caregivers must take privacy serious, which means not discussing private patient issues with others. Clients need to know that their needs and issues will not become gossip and discussed with outsiders.
  • Watch the body language. We say more with our body language than with our words. Caregivers should always pay attention to their body language so that the client sees they are caring, attentive, and aware of one’s need for privacy. 

Depending on the type of care that a client is receiving it may be impossible for them to have complete privacy. They realize this, too. But the more a caregiver strives for helping that client to maintain their dignity and some sense of privacy the better the person will feel as a result.

MatrixCare Home Care is a powerful software solution providing home care and home health companies with a fully HIPAA-compliant platform for exceptional care delivery.  For more information about MatrixCare Home Care, including solutions for client and caregiver management, scheduling, mobile care and more, contact us today.

Joe Kraus

Joe Kraus has spent the past eighteen years focused on home care automation as both IT manager and vendor. As Director of IT for FirstChoice Health Care and later as VP Information Systems for Home Care America, he selected and managed technology for these multi-site, regional providers. In 1999 he founded Stratis Business Systems which designed, marketed and supported the Visitrax (1999-2008) and Soneto (2009-Present) home care software solutions. Before home care, Kraus developed financial software for General Electric and is a graduate of GE’s Information Systems Management Program. He serves on the Board of Directors for the American Association of Caregiving Youth (www.aacy.org). Kraus has a BS in Computer Science from the University of Rhode Island and an MBA from UCLA’s Anderson Graduate School of Management.