Are you using electronic health record (EHR) technology to help your risk management?
Risk management is a priority for skilled nursing providers. It’s always been a priority. Higher expectations of quality care, increased visibility and more regulations have risen. With it, the risk for litigation.
Even nursing homes with the highest quality need risk management. According to the Centers for Medicare and Medicaid Services, most nursing homes have some deficiencies. They cite an average of 6-7 deficiencies per survey. Read on to learn how EHR technology can help minimize risk.
Automate and Standardize
Is your workflow automated?
An automated workflow can be essential. It minimizes the risk of disputes over care. Should an incident occur, it also helps avoid any discrepancies around underlying causes.
Define and Align
Do you remember days of using paper? How many more errors were occurring? It’s not enough to just define the right processes. You need to seamlessly automate them with technology.
First, define the processes. Then, make sure your staff knows them. Finally, use your EHR to align with these processes.
Access and Analyze
Now, look at your data. Make sure that you have an easy way to get the data and interpret it.
Monitor for compliance issues in real-time or on a scheduled basis. It’s important that you can identify the data that is most crucial. For example, a frequent data point may be alerts for drug-to-drug interactions and immunization reminders.
Partner and Document
Most EHR vendors have internal resources available to you. They can help! Use them for training and education, collaboration and support.
With our clients, we hold in-person workshops to walk through accountable processes. Anytime you receive education and training from your EHR vendor, document it. Compliance training documentation is key to helping overcome litigation hurdles.
Read our full article, “How Accountable Clinical Processes Aligned with EHR Workflow Can Minimize Litigation Risks” to learn more.