Woman Contemplating Her Decision To Switch Skilled Nursing EHR Software

What Your SNF Needs to Know About Switching EHRs

If you’re reading this post right now, then you’ve already started to consider other skilled nursing EHR solutions for your company… Which could mean one of two things.

1. Your current skilled nursing software isn’t providing enough value to justify its expense.
2. Your EHR software can’t keep pace with changing industry regulations or the growth of your company.

Whatever the case, switching EHRs is a big decision that your skilled nursing facility can’t afford to take lightly. But, that doesn’t mean you should hesitate to make the change. In fact, delaying the inevitable may cost you more than acting now. In this post, we’ll attempt to provide you with answers to some of your top concerns about making the switch.

I’m Concerned About the Cost of Switching My Skilled Nursing EHR

As you already know, skilled nursing software is a significant investment. So, it’s only natural to feel reluctant about switching vendors, especially considering the money you’ve already spent. But, you also need to consider the organizational costs of sticking with a system that isn’t up to the task.

Reimbursements: Your skilled nursing EHR should make it faster and easier to file claims for reimbursement from Medicare, Medicaid or the ever-increasing number of private payers. If your software only processes claims from a handful of payers, your billing staff will need to pick up the slack. Not only can this slow down your cash flow, it also opens the door for costly rejections.

Quality of Care: Better communication between caregivers and care settings is a critical component of person-centered care. As skilled nursing facilities transition to the fee-for-value reimbursement model, EHR software can better equip providers with the tools and data they need to thrive. For example, embedded clinical decision support built into MatrixCare skilled nursing software guides your clinicians at the point of care using evidence-based practices and standardized data to not only achieve better outcomes, but also reduce readmission rates.

Workflow: Some skilled nursing EHR solutions are faster and easier to learn than others. If you decide to switch your software, make sure your new EHR offers both clinical and financial users an intuitive workflow that enables your team to quickly navigate the system. The MatrixCare Skilled Nursing solution combines integrated clinical and financial MDS software to help you achieve the organizational outcome you want.

What About the Clinical Data Stored in My Current Skilled Nursing Software?

Converting clinical data from one skilled nursing EHR to another

EHR systems have evolved; and fortunately, leading software companies are now incredibly skilled at converting data from one EHR to another. For example, MatrixCare utilizes a dedicated team of data architects to streamline the conversion process so that the vast majority of your clinical data can be migrated over to your new EHR.

As a provider, you will always need to audit your information once it is imported into your new system. But, the key to minimizing disruption during a conversion activity is to partner with a company who has dedicated specialists who know the data. At MatrixCare, we leverage technology and expertise to provide an expeditious, positive experience for SNFs.

I’m Concerned About Buy-In from My Team

No skilled nursing EHR, regardless of how great it may be, is going to be a good fit for your organization without adoption from your staff. Make sure the vendors you are considering aren’t just selling you a piece of software. At MatrixCare, our EHR implementation methodology is centered around the specific needs of your company. This is why we assign a dedicated Implementation Project Manager (IPM) to every client. In addition to ensuring your project is completed on time and on budget, your IPM will help you facilitate staff engagement and manage change.

If You’re Ready to Make a Switch, You’re Ready for MatrixCare

Skilled nursing EHR software from MatrixCare is a user-friendly, resident-centered solution offering a powerful clinical workflow that integrates with our industry-leading revenue cycle management system. Request a demo today, or contact us to learn more about how we can help you deliver better care while maximizing reimbursements and cash flow.

Kevin Whitehurst

Kevin Keith Whitehurst, Senior Vice President, Skilled Nursing Solutions, has been a key player in LTPAC technology since 1990. Whitehurst has held many leadership positions including IT Director for one of the first developers of MDS software systems to, most recently, SVP, Client Services for MatrixCare. In his current role, he is responsible for the success of the Skilled Nursing Solutions Group and oversees Product Management, Professional Services, Sales and Marketing, and Client Support for that group. A 26 year veteran, Whitehurst has dedicated his career to improving Skilled Nursing Providers experience with technology. Whitehurst holds degrees from San Bernardino Valley College and the Los Angeles School of Business and also served in the U.S Air Force.