Senior Living Software

The Basics of CareAssist

This past January, MatrixCare unveiled a new care delivery interface for clinicians and caregivers in the LTPAC industry called CareAssist. This mobile, innovative senior living software solution combines Point of Care and electronic medication administration (eMAR) in a single application. CareAssist was designed specifically for senior living communities, allowing them to streamline workflows and increase efficiency. Plus, with more time for staff to focus on residents’ needs, communities can improve both resident and family satisfaction levels.

What is CareAssist?

CareAssist is a highly intuitive application, allowing caregivers to easily document not only services provided in real-time, but also any changes and exceptions to care. This means caregivers will have all the information they need regarding any unique resident preferences, which increases efficiency and keeps residents satisfied. Plus, MatrixCare CareAssist interfaces with pharmacies through our Pharmacy Centric Order Entry, importing orders directly from the pharmacy. This alleviates the need for data entry by your staff, and helps reduce medication errors.

How Does CareAssist Work?

Resident service plans are built, and then tasks are provided for caregivers based on these plans. Both scheduled and ad-hoc services delivered can be tracked while communicating the resident’s likes, dislikes, and special needs. Plus, your staff can manage and track medications to ensure timely administration and reduce the risk for any negative drug interactions. CareAssist will alert supervisory staff if any medications are past due to residents, as well as what medications the resident may have refused to take.

CareAssist employs a user-friendly interface for your staff that details the resident information and the tasks assigned to each caregiver. Based on the caregiver’s specific role, he or she will see specific notes related to the resident, plus the time associated with each task assigned. This helps you better analyze the costs associated with how each service affects your bottom line.

MatrixCare President and CEO, John Damgaard, says CareAssist “…helps the entire care team understand the unique preferences and clinical condition of each resident and effectively coordinate care to deliver consistent, efficient, resident-centric services in both skilled and non-skilled care settings.”

The Benefits of CareAssist for Your Senior Living Community

Both your staff and the residents benefit from utilizing CareAssist at your senior living community! Here’s how:

Staff: Each member of the team at your senior living community probably wears many hats. CareAssist makes staff communication easier, so caregivers are more efficient and focused on the residents. They will know exactly what tasks are on their plates for the day, along with all the detailed information they need about the residents they’ll be caring for. Plus, you’ll have a better idea of how much staff your community needs on hand at any given time, allowing you to make the most of your resources.

Residents: Potential residents and their families are looking for senior living communities that utilize the latest technology; in fact, they have come to expect and prefer technologically-advanced communities over those still using paper-based charting. Because CareAssist provides the personalized service your residents require, residents will enjoy a higher quality of life and their families will have the peace of mind knowing their loved ones’ individual needs are top priority.

Senior Living Software Solutions from MatrixCare

MatrixCare offers senior living software solutions to ensure your community is delivering the person-centered services your residents require while maximizing overall operating margins and profitability. Contact us today to get started.

Megan Lenthe

Megan Lenthe is a Registered Nurse and Senior Clinical Product Manager for MatrixCare. Megan has 15 years of experience in long term care in skilled, assisted living, home health and hospice. Megan spent ten years as an Informatics Consultant working with the Department of Veterans Services before joining the team at MatrixCare in 2014. Megan obtained her BSN from BGSU and is currently working on her Masters in Nursing Informatics.