Home Care

When your hospice organization has the right tools, it shows in your patient care. Our comprehensive, scalable EMR solution was designed by clinicians, for clinicians.

And today, our native iPad® point-of-care app with a cloud-based, back-office system is the software of choice for hospice and palliative care organizations that want to optimize their business and the care they deliver to patients.

Our services also help implement standards and best practices that maximize compliance, improve patient care, increase clinical and operational efficiencies, and drive cash flow through optimized billing. And for organizations that offer hospice services as part of a larger long-term, post-acute care offering, MatrixCare provides an integrated suite of solutions that grows with you.

Benefits of MatrixCare for Hospice

Patient Management

From the flow of information between referring physicians, case managers, and your organization, all the way through intake, Medicare eligibility checks, and admissions, we streamline patient management. It’s a collaborative approach that keeps the focus on patients while allowing all stakeholders to meet their respective quality-measure goals.

Our hospice software also provides advanced scheduling technology to support a holistic view of your business. That includes action lists, alerts, and working by exception to make your team more efficient. And with visibility into multiple patient/caregiver schedules at once, you can filter based on discipline, level of care, patient care location, and more to best match employees to patients based on needs.

Operate at Peak Efficiency

Our hospice software delivers everything you need to optimize your business. Beyond core software, we offer a range of modules, services, and integrations tailored to your business. It’s everything your business requires, including document management, eClaims, eFax, EVV, auto mileage calculation, PBM, SHP, physician portal, eReferral and RCM.

Our consulting services help you get the most out of your technology investment too, with best practices, and stable, repeatable, scalable processes. Our consultants work one-on-one with your agency—in on-site or remote sessions—to understand your business challenges and goals. We even give you the tools to watch your performance soar.

Whether you’re looking for an in-depth review of your financial or clinical workflows, process mapping of current practices, or a custom design of your future state workflows, we can help.

Clinical Management

Our point-of-care tool eliminates unnecessary work for clinicians, enabling them to document efficiently, completely, and accurately while they’re with a patient. The technology securely captures documentation, photos, orders, and other data, regardless of connectivity. And built-in checks and balances ensure the necessary data is entered at the point of care, so all compliance and regulatory standards are covered.

Office Management

With our office management solution, back-office staff can be confident that clinicians are consistently capturing and submitting complete, compliant documentation. Our software helps decrease the quality-assurance workload, as everything automatically flows from the point-of-care to the back office. Dashboards and reports track key performance indicators (KPIs) and other actionable intelligence to better support decision-making for both your organization and your referral sources.

Financial Management

We improve time-to-bill submission with timely and complete point-of-care documentation that’s integrated into billing. The automated eClaims feature enables transmission of 837 Medicare claim files directly from the office to CMS. Built-in rules and validations ensure accuracy of bills prior to submission, producing cleaner claims, reducing denials, and increasing cash flow. And a suite of financial reports gives you the necessary visibility to manage your business.