June 5, 2019
Bloomington, MN — MatrixCare is extending its suite of integrated SaaS solutions for long-term and post-acute care organizations, adding home health and hospice offerings from Brightree and HEALTHCAREfirst.
Brightree will continue innovating and providing SaaS solutions for home medical equipment providers.
MatrixCare, the first technology provider to earn “Best in KLAS” honors for long-term care software three years in a row, is now able to serve thousands more customers across the out-of-hospital care spectrum.
“Customers operating in multiple care settings will be able to enjoy the scalability they’ve been asking for: one system across all their businesses,” said John Damgaard, MatrixCare CEO. “This is cloud-based connected care, and it’s fueling a new era in our industry.”
“Extending home health and hospice SaaS solutions to MatrixCare is a major step toward helping patients and seniors navigate out-of-hospital care settings with ease,” said Raj Sodhi, ResMed SaaS president. “Our vision is to build a seamless continuum where data moves with the individual, giving providers the comprehensive information they need to deliver more personalized care.’
What customers need to know
There will be no immediate changes for current customers using Brightree, HEALTHCAREfirst, or MatrixCare for their Home Health, Hospice, and Private Duty EHR systems.
We plan to continue to support and deliver product enhancements for customers already on each of the EHR offerings, as well as provide opportunities for customers to access the enhanced, integrated software for home health and hospice in the future. In addition, HEALTHCAREfirst will continue to offer Revenue Cycle Management Services (OASIS review, coding, and billing services), CAHPS surveys, and Advanced Analytics. We’ll continue enhancements and expansion of these industry-leading services, offering organizations the option to use these in any combination to optimize business results, regardless of the EHR system in use.
If you have questions, contact your MatrixCare, Brightree, or HEALTHCAREfirst representative or customer service department:
- MatrixCare: 866-469-3766
- Brightree: 844-438-2783
- HEALTHCAREfirst: 888-323-9147 (Sales); 888-563-7016 (Support)