MatrixCare Town Hall Recording Available On-Demand

As you may have heard, MatrixCare joined the ResMed family in mid-November. ResMed (NYSE: RMD, ASX: RMD) is a leader in cloud-connected medical devices and out-of-hospital software-as-a-service (SaaS) business solutions. MatrixCare President John Damgaard led a couple of Town Hall meetings to explain why this is a great strategic fit for MatrixCare and to answer questions from customers. If you missed one of these sessions, you can access a recorded version here. We’re excited about the opportunities this new relationship will bring to MatrixCare and our clients!

Registration Now Open for MatrixCare Directions 2019!

2019 DirectionsIt’s time to start planning for your attendance at Directions 2019 in Nashville, April 24-26, at the Gaylord Opryland Resort. MatrixCare Directions will provide you with comprehensive learning experiences including CE credits, hands-on sessions, and panel discussions. In addition to our general sessions, this year’s theme will focus on managing risk in your organization. Hear best practices from other providers in global sessions as well as in the Senior Living track. There will also be plenty of opportunities to network with peers, visit the Partner Pavilion to view the newest technologies, and spend one-on-one time with industry experts to help you maximize your use of MatrixCare software and do your job more efficiently.

Interested in learning more? Visit the Conference Summary page for more details. Agenda is coming soon!

Ready to reserve your spot? Register today and receive early-bird savings!

Product News

MatrixCare 2018 R5 Coming Soon

The next MatrixCare release for Senior Living users is planned for early 2019. For organizations that have multiple communities, we are working to improve how evaluation templates are created and updated. With this release, you will be able to assign evaluation templates across multiple communities. Previously, evaluation templates had to be added and managed for each individual community.

    • Your organization will save time since a single evaluation template can be used at multiple communities.
    • All communities that use the same evaluation template can be updated at one time.
    • An existing evaluation template can be easily assigned to new communities.


Value: Your organization can save time and drive more consistency by managing corporate level evaluations that can be used by one or all of your communities.


To Prepare: In order to maximize the benefit of using evaluation templates across multiple communities, ensure:

  • Evaluation names across all communities are unique. If you have two of the same evaluation names in different communities, they must be changed. You cannot use the same evaluation name more than once.
  • If linking forms to your evaluations, ensure the names of the form that should be triggered from that evaluation is the same across all communities. The evaluation can only be linked to one form for a specific situation.

arrowWorkflow Change: When setting up or managing an evaluation template, it can be done across all of your organization’s communities.

Frequently Asked Questions and Helpful Tips

As the end of year approaches, MatrixCare for Senior Living has tools to help your residents and your business.

Helpful TipsEnd of Year Statement – Did you know you can use MatrixCare to create Resident Tax Statements for the fiscal year? Customizing the report only takes a few minutes and can save hours in return.

Rate Change Manager – Time for your yearly rate increase? By using the Rate Change Manager tool, you can quickly update both market and resident rates.

MatrixCare Enterprise Financials:

A Critical Tool for Organizations of All Sizes

Partner NewsMatrixCare Enterprise Financials is a comprehensive suite of robust, fully integrated modules for tracking and managing financial information, including Accounts Payable, General Ledger, Fixed Assets, Bank Reconciliation, Capital Projects, Purchase Orders, Inventory Management and F9 Reporting. Enterprise Financials, designed specifically for use in the LTPAC industry, is a hosted solution, offering all of the benefits of automated backups, redundant systems, world-class security, and the flexibility to access your data from anywhere.

Recent product enhancements provide robust reporting options with just a push of a button.

  • New Financial Report Options
    Several new financial reports are available for forecasting, budgeting, and census information. Additionally, you now have options for including GL Account Numbers in a separate column on Excel outputs and do not include Group Code Options if all the GL Accounts assigned to the Group Code have a balance of zero. The new reports include the following:

    • Monthly Budget – 12 Month synopsis of Budget information
    • Monthly Actual with PPD – 12 Month Actual Report and Census Statistics “PPD”
    • Monthly Budget with PPD – 12 Month Budget Report and Census Statistics
    • Census Days 1 – Monthly and YTD Comparative statement of Actual Census statistics.
    • Census Days 2 – Monthly and YTD Comparative statement of Budget Census info
    • Census Days 3 – 12 Month Actual Census only
    • Census Days 4 – 12 Month Budget Census only
    • Forecast Report – 12 Month Report showing GL Estimate information
  • Blended Overtime by Week
    To comply with regulatory requirements, you can now compute a Blended Overtime Rate by week within a bi-weekly payroll. The blended OT for each week is combined to print on the PR check and DD statements.

To learn more about MatrixCare Enterprise Financials, contact your Account Manager today or download a product brochure.

Product Webinars Available OnDemand

Miss our recent live product webinars? Now you can view them On-Demand!

Improving Nutrition Through Interoperability in LTPAC

Product Webinars play

Successfully managing resident nutrition can be challenging. The key is to collect, maintain, and utilize resident dietary requirements and preferences to provide meals that meet each resident’s nutritional needs. The data collected in nutrition management and Electronic Health Record (EHR) systems can be used in conjunction to ensure the highest level of nutrition in all residents across the community/facility.

Services News

Are You Keeping Up with MatrixCare?

MatrixCare continually evolves based on client requests and inevitable industry changes. As the new year approaches, it’s a great time to ensure that you and your staff are up to date with all of the changes. MatrixCare Training Assurance Plus gives you options to secure training and consulting throughout the year, guaranteeing you will have the education necessary to stay on top of the changes.

MatrixCare Training Assurance Plus Options:

  • Annual Product Optimization – Yearly MatrixCare audit done by our staff results in a customized agenda focused on recommended areas for improvement.
  • New Hire Training – Let us know your staff turnover situation, and we’ll customize an agenda to ensure you have the same level of expertise always on board.
  • Advanced Training & Consulting – This option is designed to assist your experienced staff with implementing newly released features of MatrixCare on an ongoing basis.
  • Personalized Plan – Consult with MatrixCare to determine a PLUS solution that works for you.

Contact your Account Manager today to sign up!

Partner News

MatrixCare Partner Webinar Available On-Demand

The MatrixCare Partner Webinar held on December 18th was led by a panel of our certified partners who presented on products and solutions that integrate with MatrixCare technology to help our customers meet their unique technology needs, enable them to automate content management & workflow, enhance outcomes for patients & caregivers, and empower organizations to staff consistently.

Interested in learning more about a specific partner’s technology? View the webinar!

Featured Partners:


At CDW Healthcare, we understand your focus is on people, not just technology. That’s why we make it our business to bring you the guidance, responsive support and comprehensive services you need to take the best possible care of your residents with technology solutions tailored to your communities’ unique needs.

Paperless Environments

Paperless Environments is an Enterprise Content Management and workflow automation solutions provider. Our products integrate with your existing business applications and infrastructure.

Welch Allyn

Welch Allyn, now part of Hill-Rom, is committed to providing smarter tools to help clinicians assess, diagnose and treat every patient with confidence. From physical assessment tools to connected vital signs and cardiology devices to vision care solutions, we help enhance outcomes for patients and caregivers.


OnShift’s suite of products for hiring, scheduling and employee engagement drives quality care, lower costs and higher performance by empowering senior care providers to staff consistently and efficiently.

Industry Events

2018 Trade Show Season Comes to an End

At MatrixCare we strive to deliver solutions that drive superior results across the community of care. Trade shows offer us the opportunity to meet with our clients, partners, and prospective customers to demonstrate our innovative solutions and share our expertise and advice on topics relevant to the industry. In 2018, we attended 120+ events throughout the country that allowed us to stay on top of both current and emerging trends and develop solutions that meet the needs of our customers today, and in the future.

MatrixCare booth

We look forward to a successful 2019 conference season! Stay tuned for information on where we’ll be exhibiting next.