MatrixCare Directions 2019 - Save The Date
Product News

MatrixCare PDPM Hands-On Training Opportunity

In preparation for PDPM, we’ve heard from many of you that a top concern is providing hands-on training to those who will be responsible for filling out the IPA assessments come the first of October. MatrixCare has you covered! We will have a complimentary education session and environment for you to utilize where you can log in to take a hands-on tour and fill out an IPA assessment. This might also be a great opportunity to update your organization’s PDPM training documentation and overall process documentation using the latest and greatest MatrixCare PDPM environment.

If you are interested in this opportunity, please contact Support at We will then add you to the list of clients, and you will receive information in early July for when the education session(s) are when the training environment will be ready, the URL, and logins for you to use for hands-on learning.

PDPM Estimations Report Now Available for MatrixCare MyAnalytics

This new report can help you forecast the PDPM impact on revenue prior to October 1, 2019. During the run-up to the implementation of PDPM on October 1st, you can use this report to measure and analyze the following:

  • Differences in estimated revenue based on today’s RUG rates vs. estimated PDPM rates for the same MDS
  • Estimated aggregate daily rates and clinical categories for PT, OT, SLP, Nursing, and NTA

The PDPM Estimations report is helpful for Skilled Nursing Facilities who have a large exposure to Medicare and seek to understand the PDPM impact on revenue prior to October 1, 2019. It provides an executive level view of PDPM versus a detailed operational view.

The report includes the following tabs:

  • PDPM Impact Across the Corporation
  • PDPM Impact by Payers
  • PDPM Impact by Individual HIPPS Code
  • PDPM Impact by Individual ICD-10 Category and Code
  • PDPM Impact – Focused HIPPS/ ICD-10 view (Top/Bottom 10)
  • PDPM Impact by Nursing Classification
  • PDPM Impact by NTA Case Mix Group
  • PDPM Impact by OT/PT/SLP Clinical Category and Case Mix Group
  • PDPM Impact – Detail

To learn more about MyAnalytics, contact you MatrixCare Account Representative.

Increase Census & Maximize Reimbursements with ReferralConnect

Today’s complex healthcare environment is more challenging than ever. With reimbursement changes and narrowing referral networks, it’s becoming more difficult for providers to increase revenue and optimize census. Designed specifically for long-term and post-acute care providers, ReferralConnect delivers robust tools and intelligence so you can discover hidden referral sources, focus your marketing efforts, and build sustainable relationships that attract even more referrals.

Qualify Referrals to Ensure Quality Outcomes
Capture clinical-based information to aid in qualifying referrals prior to admission. Leverage the information tracked for internal analysis and subsequent conversions with referral sources. Admitting the residents that best fit your facility’s care capabilities will be critical to maximizing reimbursements under PDPM.

Measure & Manage Referral Sources to Optimize Census
Qualify the true potential of all the new and existing referral sources so you can prioritize your resources on those that are high value. Monitor activity to provide visibility into referral source relationships and identify referrals from that referral source. Analyze market and referral data to identify the best sources of referrals that best fit your ideal resident profile and lead to more admissions.

Read our blog post Why Referral Tracking Matters written by Bradley Lawton, Product Manager at MatrixCare to learn more!

Are you interested in Referral Connect? Contact your MatrixCare Account Representative or submit an inquiry on our ReferralConnect landing page.

Services News
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Upcoming Webinars

Access the MatrixCare Client Community to register for upcoming webinars & events. For assistance with accessing the Client Community, please contact our Support team.

  • Reduce Hospital Readmissions Using MatrixCare
    July 2, 2019 at 1:00pm-2:00pm CST
    Skilled Nursing Facilities play an important role in reducing hospital readmissions. Failure to manage readmissions can impact your quality scores and result in penalties. On average, MatrixCare providers outperform their peers and experience fewer admissions than their peers- 19% vs. 22%. Join MatrixCare Senior Implementation Consultants Matt Morgan and Stephanie Lundeen, as they share methods and tools proven to help your team drive down readmission rates and deliver superior outcomes.
  • PDPM: Maximizing Reimbursement and Thriving with PDPM ICD-10 Coding
    July 16, 2019 at 1:00pm-2:00pm CST
    The Patient Driven Payment Model (PDPM) is approximately four months away, is your facility ready? The key to maximize reimbursement is accurate ICD-10-CM codes, learn the first step in correct code assignment, The Official Guidelines for Coding and Reporting. Join us for a webinar led by MatrixCare Senior Implementation Consultant, Tracey Beattie, RHIA, CCS-P, AHIMA Approved ICD-10-CM Training Ambassador, to learn the importance of accurate ICD-10-CM code assignment to meet the requirements of PDPM and maximize revenue under this value-based care model.This is our second webinar in a series of upcoming PDPM/ICD-10-CM educational webinars. Earn while you learn! Attendees of this webinar will earn 1 CEU.
  • Enhance Your Revenue with Proper PDPM Documentation
    Tuesday, July 30, 2019 at 1:00 p.m. CST
    This session will focus on the financial details of the new Patient-Drive Patient Model. We will identify financial drivers of PDPM and what documentation changes need to be made within the organization to enhance revenue. We will also discuss operational changes to consider during PDPM implementation.Attendees of this session may earn 1 CEU – pending NAB approval.

Conduit Coaching Teleforum Recording Now Available

On Wednesday, June 26, 2019, Denise Wassenaar, VP Clinical & Regulatory Affairs & CCO at MatrixCare and Senior Care Leadership expert, Mary Ellen Sanajko of Conduit Coaching, led a 60-minute, complimentary thought-leadership teleforum on Powerful Principles of a Competency Program to Manage Performance.

During this session, they discussed the nuts and bolts of creating a Competency Program that will work for you and the essential leadership skills to make it stick.

Learn what you can do to manage performance and help your community be more successful!

Listen to Recording

Partner News

Partner Webinar Recording Now Available On-Demand

Our webinar, Elevate Your MatrixCare Investment with Partner Product Integrations, held on Wednesday, June 19, 2019, was led by a panel of our certified partners who presented on products and solutions that help you simplify complicated administrative and clinical operations, support online bill pay, automate vitals documentation, and create better customer experiences through RetailTracker.

Featured Partners:

 ABILITY  PayRight  Medline  Par Tech

Watch this webinar again or share it with a colleague!

Regulatory News

2020 ICD-10-CM Information Available

CMS has published information on the ICD-10-CM updates for FY 2020. The 2020 ICD-10-CM codes are to be used for discharges occurring from October 1, 2019, through September 30, 2020, and for patient encounters occurring from October 1, 2019, through September 30, 2020.

Access the 2020 ICD-10CM files from the CMS webpage.

CMS Training Available for Coding Specific Section GG Items

The Skilled Nursing Facility PPS Patient Driven Payment Model (PDPM) relies on accurate coding of several MDS Section GG mobility and self-care items that impact the PT, OT, and Nursing component per-diem case-mix payment rates.

On June 7, 2019, the Centers for Medicare & Medicaid Services (CMS) released a series of short videos to assist providers with coding select Section GG items on the MDS. These videos, ranging from 4-12 minutes, are designed to provide targeted guidance using simulated patient scenarios. To access the videos, click on the links below:

On June 26, 2019, CMS also released a web-based training course on how to properly code Section GG of the MDS. The 45-minute course is divided into the following four lessons and includes interactive exercises that allow you to test your knowledge in real life scenarios:

  • Lesson 1: Importance of Section GG for Post-Acute Care
  • Lesson 2: Section GG Assessment and Coding Principles
  • Lesson 3: Coding GG0130.Self-Care Items
  • Lesson 4: Coding GG0170.Mobility Items

Access the Section GG web-based training course

Review all SNF Quality Reporting Program spotlights and announcements

CDC Infection Control Training and Education

Environmental services (EVS) personnel have the shared responsibility to help stop healthcare-associated infections (HAIs) from spreading by working with colleagues, prioritizing areas that pose immediate safety risks, and following guidelines for cleaning and disinfecting. An interactive training is now available which illustrates the important role EVS personnel have in the prevention of HAIs.

Visit the CDC > Infection Control > Training and Education page for more information.

Industry Events

Upcoming Tradeshows & Meetings

We look forward to seeing you at the upcoming events. Be sure to visit with one of our representatives and learn more about all the MatrixCare solutions available to you.