Before submitting additional payer requests, please review the following:
- The Third Party Claims module is required to electronically submit commercial claims.
- The RelayHealth Payer List is available to review prior to submitting an Additional Payer Request.
- View the RelayHealth Payer List here
- Payers may still be requested if they are not represented on the payer list.
- If RelayHealth does not have connectivity to the requested payer, an option to request connectivity will be offered.
- Additional Payer Requests are processed in the order received.
- Set up timeframes vary by payer.
- Incomplete and inaccurate requests may cause a delay in setup. To prevent unnecessary delays, please provide as much information in the request as possible.
- If a total of 10 payers or more are being requested, please contact Support and request to log a bulk request with the Claims Enrollment team.