4 Key features of MatrixCare’s palliative care EHR

August 31, 2022
Categories: Corporate
Reading Time: 2 minutes

A certified EHR is important for palliative care because as organizations grow, they must participate in the Medicare Quality Payment Program (QPP). And to meet the requirements of doing so, a certified EHR is needed after two consecutive years of exceeding the low-volume threshold. Palliative care providers are encouraged to register for the QPP to monitor when a certified EHR is actually needed.

When considering the difference between a certified and non-certified EHR, it’s important to keep in mind the only key difference is the ability to report to the QPP when required. While non-certified is standard in home health and hospice, certified is typically for physician practices and hospitals—with the biggest differences found in the reporting requirements.

Beyond meeting QPP requirements, here are four key features of MatrixCare’s palliative care EHR software that can lead to more efficient operations, more productive staff, and more quality patient care:

  1. Document notes specific to palliative care. Much of palliative care is done by a multidisciplinary care team including chaplains, social workers, nurse practitioners, physicians, and skilled nurses. MatrixCare allows staff to document multiple encounters that are content specific to those roles and collaborate through interdisciplinary team meetings.
  2. Code claims from the back end. Providers can select multiple encounter codes in a visit. However, if a provider doesn’t know which codes to use, a coder can handle it behind the scenes—making it a very flexible EHR specific to the needs of palliative care.
  3. Streamline the flow of information. Palliative care often involves caring for a patient before they’re ready for hospice. As the patient moves across home health, palliative care, and hospice, they also flow across each system of record. With MatrixCare, patient information can be easily and securely exchanged, helping with continuity of care.
  4. Give staff more time with patients. When staff are not burdened with searching for information, it gives them more time to focus on quality patient care. MatrixCare’s EHR allows staff to quickly and easily find what they need in the patient record.

Certified EHRs in palliative care are a necessity for compliance, but how else can it benefit your organization? Request a demo today to see for yourself how MatrixCare’s innovative EHR can bring efficiency to palliative care.


Jessica Rockne
Jessica Rockne

Jessica Rockne is our Director of Product Strategy for home & hospice. She has been in the post-acute healthcare industry for over 13 years first as a Business Director of a home health and hospice organization and on the software side of the house as an Implementation Project Manager and Senior Product Manager. Jessica's experience working with hundreds of organizations all over the country gives her a unique perspective into the challenges organizations face with increased regulatory oversight, changes to the reimbursement landscape, and the impact of the public health emergency.


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