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Best in KLAS software for home health and hospice

As home health organizations strive to deliver the best possible care in the face of financial constraints, staffing burdens, and documentation challenges, it’s critical to choose quality vendors with the scalability to keep your business thriving. When it comes to healthcare technology specifically software for home health and hospice, KLAS ratings are a symbol of quality, reflecting vendor performance based on feedback from customers.

At MatrixCare, we’re committed to leveraging technology to improve the lives of America’s seniors and those who care for them. We’re honored to have earned Best in KLAS* for our Home Health EHR for the third year in a row, and to have been recognized as Best in KLAS for the inaugural hospice category. We’re committed to supporting and delighting our customers for years to come, with service and technology that drives better patient care.

The Best in KLAS report recognizes software and service organizations that excel in helping healthcare professionals deliver the best possible care. The KLAS report and performance data represent the collective voice of customers nationwide through interviews conducted with thousands of healthcare providers who share their day-to-day experiences with healthcare technology.  While KLAS Research compiles the feedback, the actual Best in KLAS honor is determined by participating home health providers.

KLAS focuses on questions related to culture, loyalty, operations, product performance, relationships, and value. At MatrixCare, we believe each of these is important. We strive to deliver the best possible products to meet our customers’ needs, and we’re proud to be named Best in KLAS for the third consecutive year.

EHR implementation, training, and support

To consistently earn Best in KLAS, vendors must have a proven track record of experience and success.  Since the Best in KLAS rating is based on the evaluation of many users rather than a vendor’s short reference list, it’s a rating you can trust.

As you evaluate EHR vendors, we recommend choosing a technology partner that understands how your organization works and helps you leverage technology to achieve more efficient workflows, better care, and better outcomes. The best technology partners are those that monitor adoption rates, keep pace with industry changes, and help you stay compliant as your business grows, offering personalized consultations throughout your EHR journey to make sure you’re getting the most out of your technology investment.

Look for a partner that:

  • Focuses on using technology to enhance your current workflow
  • Offers software designed by and for healthcare professionals
  • Understands your unique needs and challenges
  • Offers ongoing partnership and training beyond implementation
  • Provides ongoing education to support your goals

MatrixCare software is exclusively designed for healthcare, and we’re committed to meeting the unique needs of our customers to ensure their success. We work with a team of former clinicians who share their knowledge and keep pace with industry trends and regulatory changes that affect our customers.  We also collaborate with organizations like NAHC and KLAS as we strive to deliver innovative technology that provides what our customers need to do their jobs better.

Read more about our award-winning support and services.

Looking for Best in KLAS home health and hospice software? Let’s connect!

*Best in KLAS: Software and Services report © KLAS 2022


Olieda Swanson
Olieda Swanson

Olieda Swanson is the Director of Professional Services and has served on the MatrixCare Professional Services Team for four years. She has over 10 years experience in home health and hospice software implementations and holds certifications in Professional Project Manager (PMP) and Certified Lean Six Sigma Black Belt (CLSSBB). Her journey in home health began over 25 years ago as a home health aide in a hospital-based home health agency, falling in love with the industry and never leaving. She prides herself on leading with a continual improvement focus while encouraging the team to continually improve our services for our customers. Olieda resides in central Ohio with her family.


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