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The future of home health EHRs, part 2: Where we’re going

In March 2022, MatrixCare assembled a group of experts for a discussion on the topic of EHRs for home health and hospice and how smart technology will benefit us all. Part 2 of the blog series will recap the future of EHRs and how these solutions will continue to evolve.

Where the hospice and home health EHR is going: Device integration

The emerging use of devices such as remote patient monitoring (RPM) is enabling providers to do more than ever before.

Competitive organizations are going to be adding more value to their patients. And if that means they better understand the health of their patient via better or wearable remote patient monitoring technology, then that only benefits their business and the patients they serve.

Where hospice and home health EHR tech is going

While devices like RPM are revolutionizing the ways in which patient data can be monitored and collected, interpreting that information is the purview of another game changer for hospice and home health EHRs. With artificial intelligence (AI) on the horizon, its potential is only beginning to be understood.

The ultimate goal is to leverage AI to make the best possible use of the tremendous amounts of data that can now be consistently and reliably captured. This is where smartness comes in—algorithms that are running behind the scenes can detect when there has been a change in blood pressure, sugar levels, or other vitals.

From there, AI can predict a major change in condition and identify patients that should proactively be engaged with—much like management by exception, where it’s not only just data collection but also the algorithms working behind the scenes.

When it comes to what providers should expect from their EHR, the number of variables is endless, both clinical quality and financial. From predicting changes in condition to the likelihood of an event happening, insights in real-time can allow for more proactive care.

Where hospice and home health EHRs are going: Real-time data

Better patient data can lift many boats. It offers potential improvements in engagement, satisfaction, outcomes, and more. Better data also offers other practical applications, like the chance for hospice and home health providers to maximize their value within the care continuum.

Distinguishing that value—and that place in the care continuum—is an important and possibly underappreciated task.

EHR technology is heading in the direction of providing real-time access to the most relevant, actionable data for decision-making in home health and hospice care. This availability of real-time technology can help enable providers to manage the same way as in hospital settings, only more effectively and efficiently.

That means knowing whether they have the capacity for an acute care admission coming from a hospital. But how do they take care of that end-of-life based on pain and symptom management, caregiver need, resilience, and caregiver fatigue—all more effectively? And should they keep that patient longer and increase their functional capacity?

These are two of many important questions that an AI-integrated smart EHR can help answer.

Trust MatrixCare with your hospice and home health EHR needs

When it comes to hospice and home health EHRs, the future is here—but there’s still work to be done. Stay tuned for the final installment in this series for a more specific look at what businesses and providers should expect and demand from their EHR systems and service providers to continue to meet the demands of the industry.

Ready to learn more about how MatrixCare is leading the way into the next generation of EHR in home health and hospice?

Schedule a demo today.


Bob Anderson
Bob Anderson

Bob Anderson is Vice President of Sales, Home and Hospice Division for MatrixCare. Anderson joined MatrixCare in 2019 as Senior Director, Business Development. He brings over 30 years of technology sales and business development experience, including 20 years in the out-of-hospital market, providing a comprehensive view and deep understanding of the post-acute care market. Prior to joining MatrixCare, Anderson held leadership and sales executive roles with NetHealth, Brightree, NetSmart, and American TeleCare.


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