The past, present, and future of the EHR, part 3: How we’ll get there

August 10, 2022
Categories: Home health, Hospice, Palliative care
Reading Time: 2 minutes

In March 2022, MatrixCare convened a panel of experts to discuss the past, present, and future of EHRs in hospice and home health. In this final installment of our three-part blog series, we recap a variety of key topics on where EHRs have been and where they’re going for home health and hospice.

The future of EHRs for hospice and home health: Engaging clinicians

One of the most anticipated characteristics of next-generation EHRs is the ease of use for clinicians. With better, faster data and real-time communication and collaboration, clinicians will be empowered to better meet the needs of patients and residents.

This doesn’t just help boost efficiency in service and improve care, it also offers a solution for current workforce challenges by improving worker engagement and satisfaction. And that, in turn, is a reliable path to better outcomes at a reduced cost.

Labor shortage and retention have long been top of mind for providers, and some see the smart EHR as a means to retain valuable staff.

In the long term, when we talk about the new supply and demand, the new economy of home care, and the new economy of healthcare—it’s all about finding people and keeping people. Home care organizations need to have the well-being of their people in their daily scope.

The future of EHRs in hospice and home health: Data and workflows

An EHR solution that helps recruit and retain clinicians—and that drives value to patients—is the future. Getting there means no more clicking into every record to access data. Instead, dashboards should be available to clinicians and clinical managers to drive them to the most efficient, important, and relevant data.

Other ways EHRs can satisfy clinicians is by leveraging AI to maximize visit schedules, improve communications, increase collaboration, and enhance decision-making.

It’s also important to move away from the siloed nature of the EHR into a single, seamless source of patient data, easily accessible by all providers who need it. EHRs should be a data source with real-time health and financial information about a patient that helps inform the clinician and provider in their decision-making. That kind of enriched information can help meet larger healthcare goals like readmission reduction and population health management.

The future of EHRs in hospice and home health: What now?

So, how can we help ensure that these expectations for the future of EHR in home health and hospice are met by the companies providing these critical services and technologies?

The expectations should be that technology partners lean heavily into the user experience and commitment to improving workflow efficiency. Push technology partners to innovate, to evolve, and to focus on the clinicians, caregivers, and patients to drive quality outcomes.

Medicine and healthcare need to drive the technology as it evolves. And at the same time, the end user of that system must also have an improved experience. That means physicians, nurses, and anybody else who’s engaging with that medical record must also have a positive experience.

Ready to learn more about how MatrixCare is leading the way into the future of EHR for the nation’s home health and hospice organizations?

Schedule a demo today.


Bob Anderson
Bob Anderson

Bob Anderson is Vice President of Sales, Home and Hospice Division for MatrixCare. Anderson joined MatrixCare in 2019 as Senior Director, Business Development. He brings over 30 years of technology sales and business development experience, including 20 years in the out-of-hospital market, providing a comprehensive view and deep understanding of the post-acute care market. Prior to joining MatrixCare, Anderson held leadership and sales executive roles with NetHealth, Brightree, NetSmart, and American TeleCare.


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