Game Changing Service Enhancements

Introducing 3 new game changing service offerings for our valued client base

Game Changing Support

Unlimited Support
(Best in KLAS)

We’re throwing out the log book of support hours consumed and invite our clients to take advantage of our new unlimited support model, Best in KLAS. No overage charges, simplified monthly billing, ancillary services offerings, same Industry Experts.

  • Simplified monthly billing
  • No overages
  • Includes ancillary services
  • No tedious accounting
  • Same expert team
Game Changing Services

Bundled Services Package

When your key users walk out the door, when you bring in new staff, you need training. When you need that new custom report to help you make better decisions, you may need assistance. With our annual Bundled Services Package, you use the hours how you need them, when you need them, at a tremendously discounted rate. No haggling, no SOW’s, discounted rates, just a phone call and we’ll be there. An educated client is a happy client.

  • An annual block of hours at a wonderfully reduced rate
  • Use for training new employees
  • Use for refresher training
  • Use for report writing
  • Use for health checks
  • Predictable cost model and deployment is a phone call away
Game Changing Cloud

Cloud Hosting

We can now host your MatrixCare/AOD solution in the cloud. Our cloud platform is world-class, supported 24 x 7 x 365 and likely offers security, protection, redundancy and performance that your current data-center cannot. The transition is easy and proven (5% of our clients have already migrated). It’s the peace of mind you’ve asked for!

  • World-class MatrixCare hosting environment
  • Easy, proven transition and deployment
  • Predictable cost with no unbudgeted surprises
  • Eliminates hardware refresh and maintenance
  • Allows you to shift resources to resident/patient care
  • Secure, SOC-2 compliant solution with 24 x 7 x 365 monitoring and support
  • MatrixCare assumes risk
  • Provides peace of mind to administrators and clinicians
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