Directions 2017 - Save the Date

Directions is our annual user conference and is the must attend event for leading long-term care and senior living providers.

Directions 2016 was even bigger and better than ever at the Gaylord Palms Resort & Convention Center. More breakout sessions, more labs, more networking, more fun! Orlando was an incredible experience for everyone and we thank all of our clients, sponsors, and special guests for attending. We hope you’ll be ready for Directions 2017 in New Orleans!

Join us in New Orleans in 2017

Our 2016 Sponsors

Exclusive Sponsors

Consonus HealthCare

Operating for over 25 years, Consonus Healthcare provides consulting, rehab, pharmacy and post-acute care transformation (PACT) services in over 300 long term care facilities nation-wide. Consonus’ parent company owns and operates 24 post-acute and assisted living facilities and this intimate facility insight allows Consonus to view our customer facility operations from the same lens. These well-established services under one unified company bring quantifiable, long-term value and undeniable passion to every partnership.

LinkMedia 360

Linkmedia 360 is a trusted partner for senior living communities looking to enhance their digital footprint. We strategically use technology and well-crafted content to support the resident journey and turn leads into residents. Our dedicated team focuses on driving the right traffic to your website, converting traffic into leads, and educating prospects. Every step of the way, we report on the success of each activity that impacts your digital marketing ROI.


OnShift delivers cloud-based human capital management software and proactive services to solve everyday workforce challenges in healthcare. Our suite of products for hiring, scheduling and workforce analysis drives quality care, lower costs and higher performance by empowering providers to staff consistently and efficiently. Intuitive design, predictive analytics and customer success management are why thousands of post-acute care and senior living organizations rely on OnShift. For more information visit

Elite Sponsors


Relay Health is the claims management partner of MatrixCare. With connectivity to over 1,900 payers and 93% of claims sent directly to the payer, Relay Health partners with MatrixCare by streamlining business office processes and more efficiently managing daily claims editing, eligibility checking, and transmission ultimately leading to accelerated cash flow and optimized business processes.

Preferred Sponsors


abaqis is a proven Quality Management System that assesses your facility’s compliance with the full federal regulation, and advances beyond survey-readiness with solutions for QAPI, customer satisfaction, predictive risk of readmission, and risk-adjusted readmission reporting. Additionally, abaqis supports innovative marketing tools directed toward your referral partners, helping to increase census.


With ConstantCare, vitals and weight fly from beside to resident’s record; wirelessly, immediately and without errors. Save nursing time, reduce readmissions with rapid alerting, improve care.

First National Technology Solutions

With over 20 years in the data center industry, First National Technology Solutions is a leading provider of hosted and remote managed services. Specializing in cloud technology and data center services, FNTS is dedicated to building, flexible, customized solutions that fit enterprises today, and align with their strategic growth plans.


Industry-leading gEHRiMed is the first Stage-2-Certified EHR designed exclusively for LTPAC medical clinicians. The cloud-based software helps reduce errors to deliver more accurate clinical assessments, all while increasing physician productivity. By coupling real-time data capture with custom practice management tools, gEHRiMed simplifies the workflow for the multi-location clinician.

Harland Technology Services

Harland Technology Services is a leading, nationwide provider of IT solutions and services. Our Managed Services help your organization defend against loss of productivity, business downtime and unplanned costs by allowing our technology experts to proactively monitor and provide preventive maintenance to detect and eliminate network problems before they occur. Our comprehensive security offerings includes business continuity and disaster recovery, managed firewall, email, anti-malware, anti-virus, and web-content filtering to help protect our clients from loss of intellectual property.


naviHealth provides an integrated workflow platform that improves patient hand-offs between care settings via the use of discharge and/or intake tools. The platform enables successful participation in ACOs, bundled payment initiatives and pre-defined PAC networks by streamlining care transition workflows and collecting analytics on patients as they move through the continuum.

Optima Healthcare Solutions

Optima Healthcare Solutions provides therapy management software for post-acute care providers. More than 8,000 sites across the country entrust Optima to deliver software that improves patient outcomes and increases operating efficiencies. Optima has been named one of the Best Companies to Work for each year since 2012. For more information visit

Partners Pharmacy

Partners Pharmacy is the 3rd largest LTC pharmacy nationwide caring for over 60,000 residents, in 650+ facilities from our 13 pharmacy locations. As the “biggest small pharmacy in America”, our growth is driven by a personalized approach to service combined with the depth of resources expected from a larger provider including technology (bi-directional MatrixCare interface), remote automated dispensing, and cost containment.

Pharmcare USA

PharmcareUSA provides service oriented pharmacy to long term care, assisted living and other institutional type facilities. We are committed to being a part of your healthcare team, our dedicated staff is available to discuss your pharmacy needs and develop a pharmacy program designed for your organization that will not only decrease your pharmacy costs but will improve your overall delivery of care.


PharMerica is a national provider of institutional long term care pharmacy services. We can proudly assure customers that the medications you need will be ready and delivered when needed, we provide guidance to help control your pharmacy costs, and assistance and education to remain compliant with state and federal regulations.

Pioneer, Inc.

Pioneer Inc. is a leading manufacturer of touchscreen enabled mobile computing solutions for healthcare including: Handheld Tablets, Wall Mounted Kiosks, and Cart Mounted Mobile Computers. With over 10,000 installations Pioneer provides best practice strategies and best of breed devices for clinician documentation across the Extended Care Continuum.

Procurement Partners

Procurement Partners takes the pain out of purchasing, processing, delivery, and bookkeeping with complete procurement automation. This includes budget tracking, order placement, order processing, shipping and receiving, invoice processing, accurate GL entries, and robust reporting capabilities. It’s THE one-stop shop for purchasing within budget with built-in speed, accuracy, and accountability.

Secure Exchange Solutions

Secure Exchange Solutions is a trusted Health Information Service Provider (HISP) committed to helping our partners achieve improved care coordination through our leading products for the secure exchange of healthcare information. We help long term care providers improve care coordination by connecting long term care providers with primary care, specialists, labs, hospitals and more.


Simavita is a digital healthcare company focused on delivering the benefits of the healthcare revolution to the growing aged care market. Simavita has developed the SIM™ wearable technology designed to automate the 72 hour bowel and bladder assessment process providing care givers a risk management tool for better clinical outcomes and lower costs for residents suffering from incontinence.


Therapute is a leading provider of Rehab management software providing browser based technology to single nursing centers, nursing center chains and contract therapy companies. From clinical EMR to RUGs management, Therapute has the right solution for you.

Think Research

Think Research is excited to bring our suite of knowledge-powered, cloud-based tools to MatrixCare customers. Our order sets for post-acute and long-term empower your care teams with evidence-based, expert-informed clinical decision support right at the point of care to help you succeed in value-based healthcare.


Thinlabs is a pioneer in manufacturing desktop and touchscreen wall mountable Power Over Ethernet (POE+) computers and mobile cart mountable systems that can operate an entire working day with a single charge. Thinlabs all-in-one computers are used extensively at healthcare and senior care properties worldwide to deploy point of care and EHR applications from MatrixCare and other preferred partners.

TridentUSA Health Services, LLC

TridentUSA Health Services, LLC, and its subsidiaries, including MobilexUSA, US Laboratories, and Diagnostic Laboratories and Radiology, is the leading national provider of bedside diagnostic services in the United States.

TridentUSA provides services to more than 12,000 post-acute facilities across 44 states, collaborating with our customers in various ways to ensure high quality service levels that positively influence our customers’ and our patients’ experience.

Welch Allen

Since 1915 Welch Allyn has brought a unique perspective to developing diagnostic solutions by combining pragmatic knowledge with a visionary spirit of innovation and ongoing improvement. Now a division of Hill-Rom, Welch Allyn is headquartered in Skaneateles Falls, N.Y. (USA) and employs more than 2,500 people in 26 different countries. Visit for more information.

Fun in the Lab

Directions was a hit with MatrixCare clients

“This is my favorite conference of the year. Great opportunity to learn about the functionality in depth and the labs are wonderful.”

“One of the absolute best conferences I attend each year. I know there will be very little wasted time because each session pertains to my everyday job. It’s excellent and gets better every year.”

“This was a great experience! I was able to ask question after question and the staff was very patient with all of them. The atmosphere was energizing and helpful.”

“This was my first time attending, and I was wowed! The staff were all great speakers and very helpful. The sessions were all great. The client appreciation night was beyond my expectations – the food, the party – all first class. It was great to network with other users of MatrixCare as well. Thank you all!!”