Choosing MatrixCare is only the start. Our expert implementation, customizable training and ongoing support can help you make the most of your software.
Confidently adopt new technology with implementation and training tailored to your needs. We’ve migrated thousands of customers to our platform, helping ensure a smooth process from detailed planning to deployment and system optimization.
MatrixCare systems are easy to learn, with training options to meet the needs of all skill levels. Customizable training helps encourage rapid platform adoption so everyone can quickly benefit from new tools and technology.
Our customer success team will work with you to customize workflows and optimize interoperability to ensure your unique needs are met. We’ll also collaborate with you on problem solving, change management and other important aspects of adopting a new platform.
Invest in your people
Our intuitive platform helps make onboarding easier, and ongoing opportunities for in-depth training help you develop in-house expertise where you need it.
Get expert, real-time support
Many of our support representatives have worked in long-term care and home health and hospice organizations, so they understand the challenges you face.
24/7 secure online resources
Our customer community gives you access to product information, user guides, training modules and tips shared by other MatrixCare users.
Work with your dedicated customer success manager to identify and leverage additional features based on your organization’s needs so you can get more value from your software. Customer success teams support you through:
Discover how one customer uses our Home Health and Hospice EHR to reach peak productivity and give their clinicians the gift of work-life balance — ultimately improving patient care and growing their organization. Download the case study and get an inside look at the efficiencies our EHR can deliver
Dive into this case study to learn more about how, in partnership with MatrixCare, Mansion Nursing and Rehabilitation saw significant operational and financial improvements.
Post-acute care providers from a range of care settings explain how MatrixCare technology has streamlined their workflows so they have more time to spend with patients and residents. From implementation to onboarding, support, and using technology to solve everyday challenges, learn about the many ways MatrixCare makes their work easier and more satisfying.
In this episode of the Post-Acute POV, our host, Melissa Polly, director of marketing for home & hospice, sits down with Sarah Kivett, BSN, RN, CHPN, director of palliative care services, Hospice & Palliative Care of Iredell County. The topic for their conversation is driving operational success in home-based palliative care and how to start...
MatrixCare can help your business and your patients thrive in challenging times—with the tools you need today, powered by the technology of tomorrow. Award-winning solutions and sophisticated tools for skilled nursing facilities. Why MatrixCare?
This infographic outlines our expert approach to billing, which can save you valuable time and help ensure accuracy by detecting and resolving these issues — maximizing reimbursements and your bottom line.
Start by having a call with one of our experts to see our platform in action.
MatrixCare offers industry-leading software solutions. Thousands of facility-based and home-based care organizations trust us to help them improve efficiency and provide exceptional care.
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