Choosing MatrixCare is only the start. Our expert implementation, customizable training and ongoing support can help you make the most of your software.
Confidently adopt new technology with implementation and training tailored to your needs. We’ve migrated thousands of customers to our platform, helping ensure a smooth process from detailed planning to deployment and system optimization.
MatrixCare systems are easy to learn, with training options to meet the needs of all skill levels. Customizable training helps encourage rapid platform adoption so everyone can quickly benefit from new tools and technology.
Our customer success team will work with you to customize workflows and optimize interoperability to ensure your unique needs are met. We’ll also collaborate with you on problem solving, change management and other important aspects of adopting a new platform.
Invest in your people
Our intuitive platform helps make onboarding easier, and ongoing opportunities for in-depth training help you develop in-house expertise where you need it.
Get expert, real-time support
Many of our support representatives have worked in long-term care and home health and hospice organizations, so they understand the challenges you face.
24/7 secure online resources
Our customer community gives you access to product information, user guides, training modules and tips shared by other MatrixCare users.
Work with your dedicated customer success manager to identify and leverage additional features based on your organization’s needs so you can get more value from your software. Customer success teams support you through:
Better understand the challenges of coordinating care between hospice and long-term care settings, and how technology can enable more streamlined collaboration.
An AR assessment led to changes that helped improve net collections by 4% and recover more than $400,000 in aged accounts receivable.
Download our e-book to learn why home health and hospice providers may not yet recognize the transformative power of data or understand how to harness it effectively. We explore how...
Join the group as they discuss strategies and tips for improving care coordination between hospice and skilled nursing facilities (SNF)
Join Lois, Allison, and Daniel as they discuss what AI and machine learning are, the use of artificial intelligence (AI) in the long-term care industry, and its current applications in healthcare environments.
Download our white paper to learn what the Best in KLAS report recognizes and what it signifies for healthcare technology.
Start by having a call with one of our experts to see our platform in action.
MatrixCare offers industry-leading software solutions. Thousands of facility-based and home-based care organizations trust us to help them improve efficiency and provide exceptional care.
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