Choosing MatrixCare is only the start. Our expert implementation, customizable training and ongoing support can help you make the most of your software.
Confidently adopt new technology with implementation and training tailored to your needs. We’ve migrated thousands of customers to our platform, helping ensure a smooth process from detailed planning to deployment and system optimization.
MatrixCare systems are easy to learn, with training options to meet the needs of all skill levels. Customizable training helps encourage rapid platform adoption so everyone can quickly benefit from new tools and technology.
Our customer success team will work with you to customize workflows and optimize interoperability to ensure your unique needs are met. We’ll also collaborate with you on problem solving, change management and other important aspects of adopting a new platform.
Invest in your people
Our intuitive platform helps make onboarding easier, and ongoing opportunities for in-depth training help you develop in-house expertise where you need it.
Get expert, real-time support
Many of our support representatives have worked in long-term care and home health and hospice organizations, so they understand the challenges you face.
24/7 secure online resources
Our customer community gives you access to product information, user guides, training modules and tips shared by other MatrixCare users.
Work with your dedicated customer success manager to identify and leverage additional features based on your organization’s needs so you can get more value from your software. Customer success teams support you through:
In the world of skilled nursing and long-term care, data is at the heart of everything. Learn how to use data to manage risk and improve care to be better positioned to succeed in value-based care. Discover the benefits of becoming a data-driven organization and how to take the first steps toward that goal.
Data breaches have become increasingly common. Social media platforms, large financial organizations, and global hotel chains have all been breached. The simple fact is that no one is immune. Long-term care organizations have a special responsibility to protect patient and resident information. As more systems move toward interoperability, establishing robust information security programs will be...
Providing quality healthcare works best when you have the right information at the right time. So, understanding a patient’s history—when they’ve been seen, why, where, and by whom—affects every aspect of the care you provide. However, gathering that crucial information is often a major burden for your staff. The back-and-forth of phone calls, faxes, emails,...
Looking for a way to balance your budget without compromising on nutrition and satisfaction?
CRM solution specifically designed for skilled nursing facilities, helping to reduce resident admission times, streamline workflows, and turn hours into minutes.
Watch this engaging webinar as we explore the evolution of national-scale health data exchange. Industry experts discuss how the Trusted Exchange Framework and Common Agreement (TEFCA) is reshaping provider connections and how your organization can benefit from these changes.
Start by having a call with one of our experts to see our platform in action.
MatrixCare offers industry-leading software solutions. Thousands of facility-based and home-based care organizations trust us to help them improve efficiency and provide exceptional care.
© 2025 MatrixCare is a registered trademark of MatrixCare. All rights reserved.