Resident Engagement and Care Coordination

Experience an innovative mobile care management tool designed to enhance the delivery of care through improved communication and workflow efficiency.

MatrixCare Engage is a mobile solution that brings real-time resident information and proactive communication right to your fingertips. Cutting-edge technology maximizes workflow efficiencies and supports a more connected care environment among care teams, residents, and their families to help improve engagement and outcomes for stronger peace of mind.

Direct integration with the MatrixCare 360 platform provides a comprehensive view of resident health data. Mobile-optimized, user-friendly tools help save staff valuable time every shift and support efforts for seamless care coordination, streamlined documentation management, and faster decision-making.

Stay informed and connected

Residents and families can seamlessly connect with care team members and other staff, including those on call, to stay informed about changes in health status and send secure messages that are automatically routed to the right department.

Enhance family engagement

Digitally connect families with the resident care journey—including signing documents, accessing health information, and communicating directly with staff and care teams.

Strengthen business outcomes

Enable proactive health and fast actions to improve clinical quality and support value-based care. Ensure communications are auditable and supportive of HIPPA compliance.

Streamline admissions and documentation

Offers seamless admissions and clinical documentation management through eForms, a modern tool designed to keep forms moving, while supporting efficiency and compliance and minimizing complexity.

Efficiency and care go hand in hand. That's why MatrixCare Engage is here. To help enhance resident care coordination, communication, and connection between clinicians, residents, and families through one seamless mobile care experience. Engage helps clinicians, residents, and families stay connected through real time updates, secure messaging, and clear visibility for more efficient care without the extra steps. Engage goes beyond communication to support more efficient documentation workflows with eForms. Admissions packets, consent forms, and other resident facing documents move from paper to a fully digital process where they can be autofilled, securely signed from any device, tracked in real time, and stored directly in the resident record. This minimizes printing, scanning, and manual uploads. And because Engage integrates with MatrixCare's EHR, resident information can flow more smoothly across care coordination and documentation. MatrixCare Engage with eForms, bringing seamless digital documentation and real time communication together to support operational efficiency and better experiences for families, and clinicians.

What MatrixCare Engage can do

See how this mobile-first solution can help improve communication and care coordination to keep care teams, residents, and families engaged.

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Who is MatrixCare Engage designed for?

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Admission teams: Replace manual paperwork with secure, integrated eForms to simplify the admissions process, improve accuracy, and move residents in faster.
Care teams: Manage care proactively with real-time updates for diagnoses and medications.
Residents: Improve care management and enhance interactions with care teams, leading to better experiences and outcomes.
Family caregivers: Receive timely updates about a loved ones’ health, communicate easier with caregivers, and be more involved in care decisions.
Facility leaders: Improve decision-making, staff morale, and resident satisfaction with data-driven insights and use secure messaging that supports HIPAA compliance.

"Founded by operators that understand the true workflow and efficiencies needed in running a healthcare environment."

Sharee Cummings, Vice President, Signature Senior Living

"The referral management system in MatrixCare has streamlined our process, saving me valuable time and allowing me to focus on patient care."

Rebecca Ashling, MSN and RN, Housecall Providers

"This app has greatly improved our communication, allowing our staff to connect with resident family members and each other while on the go. It saves us valuable time and reduces the hassle of phone tag."

Kevin Clark RN, Director of Electronic Medical Records, American Senior Communities

“With integrated eForms, we’re saving about 20 minutes per admission, depending on the patient. That time savings has been huge for our team."

Amber Waters, Vice President of Clinical Services, Advanced Health Care (AHC)

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