HSPN Voices Interview with Tim Smokoff

04/01/2024 - In this interview, Hospice News sits down with Tim Smokoff, General Manager, Home Health and Hospice, MatrixCare, to talk about the most pressing challenge facing providers in today’s hospice landscape — staffing. He discusses the key opportunities for navigating the current labor shortages and explains how outsourcing can help. He also delves into the advantages of working with a creative and capable technology partner to overcome staffing woes through collaboration.

Source: Hospice News

Senior Housing Business article featuring Patricia Toledo

03/21/2024 - Consumer expectations of technology are evolving due to a generational shift. Today’s senior living and long-term care residents and their family members are becoming increasingly tech-savvy. Their adeptness with digital solutions continues to grow with new technology. Residents and their families’ use of these tools is expanding rapidly to include staying updated on health and activities, tracking medication, managing important documentation and overseeing finances. Electronic health records (EHRs) can assist in centralizing this information and can conform to the latest customer needs.

Source: Senior Housing Business

Senior Housing News published the Voices article featuring Patricia Toledo

01/30/2024 - In this Voices interview, Senior Housing News sits down with Patricia Toledo, who leads Product Innovation for MatrixCare Senior Living & Long-Term Care, to explore the journey of the caregiver and how intelligent solutions can help put more time back in the hands of caregivers. She explains how technology can enable them to work more efficiently and spend more time with residents, and she highlights the impact of predictive analytics and machine learning for every stakeholder in the organization.

Source: Senior Housing News


The Top Five Strategies for Building, Retaining a Strong Clinical Team

10/05/2023 - Call it the ripple effect. A great clinical team produces positive resident outcomes. Positive outcomes lead to satisfied residents and families, which leads to a good reputation in the wider community. That leads to more referrals, higher occupancies and organizational success. “Clinical outcomes are at the forefront of everything we do,” says Rob Moore, director of strategy and portfolio management at MatrixCare, a provider of senior living software solutions. “It is critical to maintain focus on outcomes.” The best way to ensure good resident outcomes? Give the clinical team a supportive and engaging work environment.

Source: Senior Housing Business


How technology can help providers improve recruitment and retention so they can deliver a more holistic wellness experience.

02/23/2023 - This article is sponsored by MatrixCare. In this Voices interview, Senior Housing News sits down with experienced clinician Robert Moore who serves as the Director, Strategy and Portfolio Management, MatrixCare, to learn how technology can help providers improve recruitment and retention so they can deliver a more holistic wellness experience. He discusses some of the top ways in which senior living providers can add value to their wellness programs, and he also lays out the key items organizations should look for as they explore new technology solutions in 2023.

Source: Senior Housing News

How Skilled Nursing Providers are Dealing with ‘Very Heavy Burden’ of Rising Patient Acuity


Operators in the nursing home space are dealing with a crippling workforce shortage and rising costs of care – all while seeing continued higher acuity among residents. Providers and vendors in the space agree they’re seeing a larger proportion of patients with higher acuity, but the definition of acuity varies along with methods to measure the trend.

Source: Skilled Nursing News


Why streamlining your clinical documentation process matters


Clinical documentation is a critical part of a doctor’s workload. It helps ensure that patients receive quality care and that hospitals and facilities have accurate patient interactions and diagnosis records. It is a legal requirement for care and a bit part of a physician’s evaluations. However, clinical documentation is also a huge burden and intensely time-consuming and complex across multiple systems. As a healthcare provider or physician, it's important to streamline your clinical documentation process as much as possible.

Source: Medical News Bulletin

Streamlining the revenue cycle for skilled nursing facilities


As a skilled nursing provider, billing and reimbursement are important considerations to ensure quality patient care and adequate compensation. Skilled nursing organizations are at a tipping point with facilities operating on razor-thin margins, not optimizing their current collections, and now facing a proposed $320 million Medicare cut in 2023.

Maximizing your revenue requires a coordinated team that understands the coding process and is committed to optimal patient care. Maintaining consistent schedules and communication among team members can ensure that your facility is properly compensated for the high-quality care you provide.

Source: McKnight's Long-Term Care News

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