Choosing MatrixCare is only the start. Our expert implementation, customizable training and ongoing support can help you make the most of your software.
Confidently adopt new technology with implementation and training tailored to your needs. We’ve migrated thousands of customers to our platform, helping ensure a smooth process from detailed planning to deployment and system optimization.
MatrixCare systems are easy to learn, with training options to meet the needs of all skill levels. Customizable training helps encourage rapid platform adoption so everyone can quickly benefit from new tools and technology.
Our customer success team will work with you to customize workflows and optimize interoperability to ensure your unique needs are met. We’ll also collaborate with you on problem solving, change management and other important aspects of adopting a new platform.
Invest in your people
Our intuitive platform helps make onboarding easier, and ongoing opportunities for in-depth training help you develop in-house expertise where you need it.
Get expert, real-time support
Many of our support representatives have worked in long-term care and home health and hospice organizations, so they understand the challenges you face.
24/7 secure online resources
Our customer community gives you access to product information, user guides, training modules and tips shared by other MatrixCare users.
Work with your dedicated customer success manager to identify and leverage additional features based on your organization’s needs so you can get more value from your software. Customer success teams support you through:
In this episode of the Post-Acute POV, our host Amy Wootton, RDN, LDN, Director of Nutrition at MatrixCare, is joined by D’Jeanne Florence, Executive Director of Nutrition and Dining Services at PruittHealth to discuss how a Menu Services tool can simplify the customization of dietitian-approved menus, allowing you to deliver appealing and nutritional meals for your...
Your Minimum Data Set (MDS) coordinator plays a vital role in your facility’s success. The data they collect and submit is a key element in performance and compliance evaluations— and ultimately affects your residents’ quality of care. MatrixCare includes user-defined assessments that can be answered by floor staff for enhanced data accuracy, which saves MDS...
Designed specifically for long-term and post-acute care providers, ReferralConnect delivers robust tools and intelligence so you can discover hidden referral sources, focus your marketing efforts and build sustainable relationships that attract even more referrals.
Staff here believe having an atmosphere that feels like family helps patients recover better from injury or illness. They needed their new EHR up and running fast to help streamline patient care. Learn more about how this facility, using configurable EHR technology, works every day to help their residents live full lives.
In this episode of the Post-Acute POV, our host Kerri Harpole, RN, Director of Product Specialists at MatrixCare, sits down with Melissa Kozak, RN, Co-Founder and President at Citus Health to discuss how technology is streamlining collaboration and communication in home-based care. Join Kerri and Melissa as they discuss one provider to another, the prevalence...
American Senior Communities (ASC) knew they needed to change the way they were collecting and analyzing data. Learn why they chose MatrixCare for their reporting capabilities.
Start by having a call with one of our experts to see our platform in action.
MatrixCare offers industry-leading software solutions. Thousands of facility-based and home-based care organizations trust us to help them improve efficiency and provide exceptional care.
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