The people make the difference. They truly want to work with you to get your questions answered and issues resolved.

Greg Sewell, Director of Clinical Analytics & Reimbursement, Healthcare Management Services
Let's talk

Support

If you’re looking for answers, we’re here to help.

MatrixCare’s online Client Community has information on whatever issue you’re facing. You can see if another user has already encountered the same issue and whether an answer has been provided or a support ticket logged. You can look up product information and user guides, view training modules, access support questions and answers, learn about new offerings, and share tips and tricks with other MatrixCare users.

If you prefer, you also can call us for direct support at one of the numbers below. Our support representatives have experience in long-term care and home care organizations with deep expertise in clinical care delivery, finance, and operations. Our goal is to make sure you speak with an experienced professional who can answer your questions on the first call.

If you’d like additional MatrixCare training, check out our upcoming training events.

Need support?

Get in touch with a representative from our Customer Support team.