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MatrixCare Engage is a mobile solution that brings real-time resident information and proactive communication right to your fingertips. Cutting-edge technology maximizes workflow efficiencies and supports a more connected care environment among care teams, residents, and their families to help improve engagement and outcomes for stronger peace of mind.

Direct integration with the MatrixCare 360 platform provides a comprehensive view of resident health data. Mobile-optimized, user-friendly tools help save staff valuable time every shift and support efforts for seamless care coordination, streamlined documentation management, and faster decision-making.

MatrixCare Engage on mobile phone

Stay informed and connected

Residents and families can seamlessly connect with care team members and other staff, including those on call, to stay informed about changes in health status and send secure messages that are automatically routed to the right department.

Enhance family engagement

Digitally connect families with the resident care journey—including signing documents, accessing health information, and communicating directly with staff and care teams.

Strengthen business outcomes

Enable proactive health and fast actions to improve clinical quality and support value-based care. Ensure communications are auditable and supportive of HIPPA compliance.

Streamline admissions and documentation

Offers seamless admissions and clinical documentation management through eForms, a modern tool designed to keep forms moving, while supporting efficiency and compliance and minimizing complexity.

 

What MatrixCare Engage can do

See how this mobile-first solution can help improve communication and care coordination to keep care teams, residents, and families engaged. 

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Who is MatrixCare Engage designed for?

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  • Admission teams: Replace manual paperwork with secure, integrated eForms to simplify the admissions process, improve accuracy, and move residents in faster.
  • Care teams: Manage care proactively with real-time updates for diagnoses and medications.
  • Residents: Improve care management and enhance interactions with care teams, leading to better experiences and outcomes.
  • Family caregivers: Receive timely updates about a loved ones’ health, communicate easier with caregivers, and be more involved in care decisions.
  • Facility leaders: Improve decision-making, staff morale, and resident satisfaction with data-driven insights and use secure messaging that supports HIPAA compliance.

"Founded by operators that understand the true workflow and efficiencies needed in running a healthcare environment."
Sharee Cummings, Vice President, Signature Senior Living
"The referral management system in MatrixCare has streamlined our process, saving me valuable time and allowing me to focus on patient care."
Rebecca Ashling, MSN and RN, Housecall Providers
"This app has greatly improved our communication, allowing our staff to connect with resident family members and each other while on the go. It saves us valuable time and reduces the hassle of phone tag."
Kevin Clark RN, Director of Electronic Medical Records, American Senior Communities
“With integrated eForms, we’re saving about 20 minutes per admission, depending on the patient. That time savings has been huge for our team."
Amber Waters, Vice President of Clinical Services, Advanced Health Care (AHC)

Resources

Video

Solutions designed to help SNFs deliver more hands-on care

What reasons are at the top of your list for switching EHRs? Hear what was important to these skilled nursing (SNFs) operations when they decided to make the switch. Transcript We wanted to go with an electronic health records provider that would be a permanent fixture here that would be able to provide for us for years to come. We know that Matrix Care is always improving. While working with Matrix Care and working specifically in the EHR. It is phenomenal the way that we’re able to construct it to how we need to utilize it. Matrix Care was always listening, taking notes and making sure that they were going to provide the service that we needed. We didn’t want a system that would be bogged down with caregiving staff in front of a computer. What we wanted was a system that did create that efficiency, which allows them to do more patient care, more hands on care, helping that resident might need a little extra time. Matrix Care has helped my staff spend quality time with the residents with the ability to get in, again, do their documentation that is required and allow them to get back on the floor and take care of residents, which is what we take pride in. We had a very short timeline for implementation. We also didn’t have a lot of staff to throw at this. Matrix Care was able to come up with a timeline that fit what we needed and was able to provide these services to get everybody up and running on that short timeline Having Matrix Care on board has certainly made my staff much happier. We seem to be more efficient with everything care that will give us more time with our residents. The fact that it’s just there to supplement care and not to take us away from resident care. We know we’re small, but we know that we’re important because what we do is important. And I think Matrix care for us saw what we do and the importance of what we do, and it made the difference to us.

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Podcast

Coordinating the ecosystem: Navigating the post-acute patient journey

In the latest episode of the Post-Acute POV podcast, host Jim Berklan, Executive Editor of McKnight’s Long-Term Care News, introduces a dynamic panel discussion led by Chris Pugliese, Head of Interoperability at ResMed. Together, they dive into the real-world challenges faced by skilled nursing and HME providers during transitions of care.

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Whitepaper

EHRs do more than manage patient information

Electronic Health Records (EHRs) may have solved the problem of managing patient information, but their potential to assist in other parts of care operations remains untapped. Errors in communication around care transitions are common, and EHRs can help.

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Podcast

Meeting rising expectations for personalized care as automation and standardization accelerate

Rethinking what personalized care can look like

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Datasheet

Advanced technology for better nutrition management

MealTracker is a nutrition management solution that can help streamline operations and improve resident care with automated tasks and seamless EHR integration.

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Podcast

Top 3 trends to look for in senior care with Jeanne Gerstenkorn, SVP, Health & Wellness at Presbyterian Manors of Mid-America

In this episode of the Post-Acute POV, our host Nick Andrews, a reporter with Senior Housing News, is joined by Robert Moore, RN, DNS-CT, RAC-CT, Director of Strategy and Portfolio Management at MatrixCare, Tina Doer, Product Manager at MatrixCare, and Jeanne Gerstenkorn, SVP of Health & Wellness at Presbyterian Manors of Mid-America, to discuss how...

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