MatrixCare’s support teams are ready to help you all day and all night, every day of the year.
Our customer support representatives have experience in long-term care and home care organizations with deep expertise in clinical care delivery, finance and operations. Our goal is to make sure you speak with an experienced professional who can promptly and accurately answer user questions on the first call.
Additional customer support options
MatrixCare’s online Client Community has information on whatever issue you’re facing. You can check to see if another user has already encountered the same issue and whether an answer has been provided or a support ticket logged.
In Client Community, you’ll also find:
If you prefer, you can also call us for real-time support at one of the numbers below.
Training Assurance Plus can help you make the most of your software investment with individualized options to suit the needs of your organization.
Start by having a call with one of our experts to see our platform in action.