Through the secure IntellaHub-MatrixCare integration, patient demographics, care team details, plans of care, medications, diagnoses, allergies, prior notes, and upcoming visits are readily available, with automatic branch validation and proactive data corrections to ensure accuracy from the start.
1. Improved patient experience. IntellaTriage nurses can quickly and accurately view patient records, including the last time the patient called into triage and what occurred.
2. Improved documentation for every branch. Automatic branch validation for the caller and proactive entry fixes.
3. More timely documentation. Real-time documentation back to MatrixCare from IntellaHub, reducing the time between encounter work and documentation.
4. Cost savings. After integration, IntellaTriage nurses will no longer need to log into MatrixCare. No onboard or offboarding of IntellaTriage nurses. No additional security licenses for solutions such as Citrix, Okta & Duo.
5. Access to a larger team of nurses during high-volume call times.
6. No break in service during EMR downtime or maintenance
