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MatrixCare Engage is a mobile solution that brings real-time resident information and proactive communication right to your fingertips. Cutting-edge technology maximizes workflow efficiencies and supports a more connected care environment among care teams, residents, and their families to help improve engagement and outcomes for stronger peace of mind.

Direct integration with the MatrixCare 360 platform provides a comprehensive view of resident health data. Mobile-optimized, user-friendly tools help save staff valuable time every shift and support efforts for seamless care coordination, streamlined documentation management, and faster decision-making.

MatrixCare Engage on mobile phone

Stay informed and connected

Residents and families can seamlessly connect with care team members and other staff, including those on call, to stay informed about changes in health status and send secure messages that are automatically routed to the right department.

Enhance family engagement

Digitally connect families with the resident care journey—including signing documents, accessing health information, and communicating directly with staff and care teams.

Strengthen business outcomes

Enable proactive health and fast actions to improve clinical quality and support value-based care. Ensure communications are auditable and supportive of HIPPA compliance.

Streamline admissions and documentation

Offers seamless admissions and clinical documentation management through eForms, a modern tool designed to keep forms moving, while supporting efficiency and compliance and minimizing complexity.

 

What MatrixCare Engage can do

See how this mobile-first solution can help improve communication and care coordination to keep care teams, residents, and families engaged. 

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Who is MatrixCare Engage designed for?

 

  • Admission teams: Replace manual paperwork with secure, integrated eForms to simplify the admissions process, improve accuracy, and move residents in faster.
  • Care teams: Manage care proactively with real-time updates for diagnoses and medications.
  • Residents: Improve care management and enhance interactions with care teams, leading to better experiences and outcomes.
  • Family caregivers: Receive timely updates about a loved ones’ health, communicate easier with caregivers, and be more involved in care decisions.
  • Facility leaders: Improve decision-making, staff morale, and resident satisfaction with data-driven insights and use secure messaging that supports HIPAA compliance.

"Founded by operators that understand the true workflow and efficiencies needed in running a healthcare environment."
Sharee Cummings, Vice President, Signature Senior Living
"The referral management system in MatrixCare has streamlined our process, saving me valuable time and allowing me to focus on patient care."
Rebecca Ashling, MSN and RN, Housecall Providers
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"This app has greatly improved our communication, allowing our staff to connect with resident family members and each other while on the go. It saves us valuable time and reduces the hassle of phone tag."
Kevin Clark RN, Director of Electronic Medical Records, American Senior Communities
“With integrated eForms, we’re saving about 20 minutes per admission, depending on the patient. That time savings has been huge for our team."
Amber Waters, Vice President of Clinical Services, Advanced Health Care (AHC)
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Resources

Datasheet

RCM Services: Capture every dollar

There are steps you can take to refine your process and strengthen your revenue cycle. This tip sheet explores three common billing areas and simple adjustments you can make to help ensure you’re properly compensated for the level of care you deliver.

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Video

HSPN: Your guide to understanding the FY25 Hospice CAHPS Survey updates

In this webinar, we break down the FY 2025 Final Rule updates for the Hospice CAHPS Survey — providing a comprehensive overview of the latest changes, measure updates, and compliance requirements.

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Datasheet

RCM Services: Audit readiness checklist

This checklist helps you identify audit vulnerabilities and documentation gaps early, so you can tighten your RCM and respond with confidence. Discover where your workflows stand and see how audit-ready you really are.

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Case study

Kensington Senior Living

When Tiffany Tomasso and her business partner, Steve Lampa, started Kensington Senior Living in 2010, they knew they would need an efficient way to oversee the operations of the communities they manage from the road. And these two know a thing or two about the business of senior living management and customer care. She’s the...

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Case study

Telehealth solution improved health outcomes in pilot program

Are you curious how a telehealth solution can improve health outcomes? Read our case study to learn how one SNF used a new telehealth solution that integrates with MatrixCare’s EHR. The result is better care coordination with staff, less paperwork, and a higher treat-in-place rate for residents. Which means better outcomes.

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Datasheet

Want a better way to manage leads?

Download our tip sheet to see how it can help improve lead capture by up to 35% and boost move-in conversions by up to 12%.

Download PDF
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See MatrixCare in action

Start by having a call with one of our experts to see our platform in action.

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MatrixCare offers industry-leading software solutions. Thousands of facility-based and home-based care organizations trust us to help them improve efficiency and provide exceptional care. 

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© MatrixCare is a registered trademark of MatrixCare. All rights reserved.

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