Trust and Transparency: Building a Balanced Future for RCM

How technology and collaboration are reshaping RCM

McKnight’s recent podcast episode, Trust and Transparency: Building a Balanced Future for RCM, looks at how trust, transparency, and technology are working together to create a more balanced RCM process. Host Jim Berklan, executive editor of McKnight’s Long-Term Care News, is joined by MatrixCare’s Heitor Barcellos, vice president, product management, and Allison Rainey, head of nursing and clinical informatics, to explore how tools like Payment Portal, Enterprise Financials, and RCM Services can help support accurate reimbursement, reduce administrative strain, and give families greater clarity and confidence in their care experience.

By listening to this podcast, you’ll gain a better understanding of:

• How trust and transparency can help strengthen financial health across your organization
• Why blending technology with human insight supports a more balanced approach to RCM
• How data-driven tools can help streamline workflows and improve billing clarity

Listen now to explore how technology and transparency can help reshape the financial future of skilled nursing.

Host:
Jim Berklan, Executive Editor, McKnight’s Long-Term Care News

Guests:
Heitor Barcellos, Vice President, Product Management, MatrixCare
Allison Rainey, Head of Nursing and Clinical Informatics, MatrixCare