Carey Schmidt

5 ways technology helps organizations do more with less

Home health and hospice organizations continue to face headwinds with staffing, which is why EHR technology efficiencies are critical to recruiting and retaining clinicians. The right technology can also improve the patient experience, ultimately leading to operational success and growth.     

These efficiencies include:

  • Improved care coordination: When staff receive prompt information regarding their patients, they can make faster, more informed decisions.
  • More streamlined workflows: Reduce the steps in communicating information to staff and other clinicians to create flexible, purpose-built workflows.
  • Increased patient safety: Built-in cross-checks and alerts can also save time for staff.
  • Better manage costs: Analytics via AI and machine learning can help organizations run more efficiently while better managing costs.
  • Increased productivity: Minimizing manual workflows creates efficiency and reduced cost.
  • Interoperability: Continuous sharing of patient information across different care settings helps with coordinated and informed patient care, while decreasing error and duplication.
  • Remote care: Telehealth allows patients to receive the right care at the right place at the right time — allowing them to remain in their homes while minimizing hospitalizations.

Our innovative solution is built to meet — and even exceed — these growing industry needs. Here are five ways the MatrixCare EHR helps organizations do more with less:

1. Boost patient engagement with collaborative tools

According to McKinsey & Company, “The future of care delivery in the United States is evolving. It is becoming patient-centric, virtual, ambulatory, and available at home. It is also becoming value-based and risk bearing; driven by data and analytics; more transparent and interoperable; enabled by new medical technologies.”

Communication between staff, patients and families is a big part of this future — and our patient engagement platform prioritizes collaboration in innovative ways:

  • Forms and Documents: Ease the burden of paperwork through secure electronic signature capture, integration with the EHR that decreases the need to manually upload documents, and a user-friendly forms builder with MatrixCare Link.
  • Video chat: Elevate care with real-time video communication between care teams and patients, and families.
  • Messaging: Provide care teams, patients and caregivers with a simple, secure way to communicate in real time to discuss plans of care and address concerns.

2. Simplify documentation with speech-to-text

Save time, increase accuracy, accelerate reimbursement, and increase staff satisfaction with integrated, secure, voice-enabled documentation via speech-to-text.

  • Benefit from improved documentation quality, while your clinicians gain more efficient clinical workflows when documenting their patient narratives.
  • Focus more time on patients, improving staff retention with more work-life balance.

3. Promote better compliance with scrubbing tools

Help identify errors, collect accurate data, complete quality assessments, support compliance and improve patient outcomes with our OASIS scrubber — available for clinicians and front office review staff.  

MyScrubber Clinical empowers clinicians with alerts and recommendations, helping to ensure accurate documentation is submitted while precise and consistent documentation practices are learned and returned assessments are minimized.

MyScrubber QA accelerates reviews and decreases touchpoints between the reviewer and the clinician. This helps to improve the timeliness of reviews and increases productivity.

4. Receive guidance through each visit with CareTouch Logic

CareTouch Logic is embedded within the assessment to provide guidance and support compliance as clinicians are documenting to paint an accurate picture of the patient. This approach helps streamline workflows, improves the quality of documentation, allows for more focus on patient care, and decreases the need to document after hours.

5. Stay connected to the patient care journey with nationwide interoperability

According to Remington’s Industry Report 2021 Leadership Perspectives, “Interoperability is your best option to care for patients who often have complex care journeys. It makes a big difference when you can receive electronic referrals and then use the patient’s identity and cross-reference their records across other domains.”

Interoperability solutions like CommonWell Health Alliance, Carequality and medication import (SureScripts) can simplify the transition process for staff by delivering timely access to important clinical information available in our EHR. Instead of relying on manual methods of updating the patient record, data can be attached electronically in real time throughout the care journey, keeping everyone updated on the patient’s status and improving outcomes.

This next-level interoperability helps improve efficiency, care coordination, and quality of care.

Want more expert tips?

Read these blogs to learn more ways technology is helping organizations do more with less.

Connect with us to get a closer look at how we deliver more efficiency.

Carey Schmidt

As an RN and Solutions Consultant Manager for Matrixcare, Carey has spent the last six years in implementation as well as in her current role. She has 30 years of nursing experience, with 14 of those years specific to the post -acute space for both home health and hospice in the field as a clinician. She has also held leadership roles in inpatient case management, private duty, and home health, hospice, and palliative care. In addition to her nursing degree, Carey also has a bachelor’s degree in Healthcare Management – Informatics.

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