Key learnings from MatrixCare’s Inspire virtual conference
Industry leaders identify trends and challenges for 2021 and beyond.
The COVID pandemic upended the post-acute care industry. But for all its disruption, the pandemic validated the need for technology solutions. These solutions help organizations not only prevent disease, but also reduce waste, prevent staff burnout, and help everyone work more efficiently. It has been impossible to meet with other peers in the industry over the past year, even though their insights could’ve had great value. So, to facilitate conversations about how to manage these challenges and future changes, MatrixCare hosted Inspire, a virtual conference. The event featured in-depth conversations with industry experts and highlighted many ways innovative technology and interoperability will help organizations recover from the challenges of the pandemic to grow and rebuild census. Here are some of the key learnings from our Inspire conference.
1. Industry change will continue beyond 2021.
The pandemic caused major shifts in the way out-of-hospital care is provided. It accelerated some changes that were already happening and spurred new ones to meet new demands. But once the crisis subsides, our panel of experts believes industry change will continue. The first panel discussion highlighted the value of innovative and interoperable technology solutions that can help the industry:
- Manage regulatory and legislative changes
- Accelerate home-based care services
- Meet workforce and wage challenges
- Support improved reimbursement
2. Technology will change how recovery and rehabilitative care models are provided.
The trend in recovery and rehabilitative care is moving toward community- and home-based delivery. These shifts include the introduction of new models such as SNF@Home as well as ongoing regulatory changes and labor challenges. Additionally, the central role that post-acute care plays in defining preferred provider relationships continues to increase. Our panel explored how technology will be a key contributor to successful outcomes in these new care models. They also discussed:
- The headwinds—and tailwinds—post-acute providers currently face
- The efficacy and longevity of home-based primary care
- How to become preferred providers with referral sources in their geographic regions
- How some organizations approach their technology strategy and investment
- The importance of interoperability across the post-acute care continuum
- How to start moving toward interoperability
3. Virtual care is here to stay.
Virtual care has moved from a “nice to have” feature to a key component of care delivery that many providers believe will give them a competitive advantage. The emergence of high-speed networks and improved connectivity, along with the broad adoption of technology by providers, patients, and residents within the past decade have made virtual care easy and cost-effective. But implementing virtual care takes thought and planning. During this Inspire session, panelists offered key insights on points including:
- Virtual care use cases and the integration of virtual care into existing workflows
- Barriers and challenges some organizations experienced during the rollout of virtual care applications
- The value and benefits of adopting a telehealth platform, especially during challenges such as the pandemic
- Tips on what to look for when adopting virtual care technology
4. Technology should support preventive care.
Providers know how important it is to keep patients and residents in the lowest-acuity care setting possible. This not only helps reduce care costs; it also eases the burden on caregivers. Most importantly, it keeps the quality of life for the patients as high as possible. Inspire panel members discussed the technological advances and proven concepts that are creating a future where:
- Changes in a patient’s acuity or status can be predicted and prevented
- Home-based services can be available to manage chronic conditions
- Health and wellness programs are a standard component of healthcare
MatrixCare helps providers deliver end-to-end post-acute care.
Thousands of providers trust MatrixCare for our innovative and interoperable solutions that support every aspect of post-acute care. These include assessment tools, regulatory compliance checks, clinical support, and telehealth solutions. Let’s connect to see how our purpose-built solutions can help you, too.