One emerging solution to these challenges is remote MDS coordination as a service. This gives providers who lose their MDS coordinator, or who have challenges filling or maintaining that role, access to a high-quality replacement to help ensure they’re not losing revenue or running afoul of CMS requirements.
The idea is to leverage technology to provide a skilled MDS coordinator on a remote basis. But even though they’re remote, they’re still fully connected with the team and dedicated to its MDS reporting needs. They’re not just focused on submitting assessments on time, but also making sure facilities receive the full level of reimbursement they’ve earned, as well as working to improve the process in general.
For some organizations, such a service can deliver an immediate and positive impact by shoring up accuracy of MDS reporting in the short term. This helps ensure proper reimbursement, as well as helping to avoid harmful CMS penalties. It can also free up staff for other tasks that may be needed more immediately — for instance, taking care of residents.
Even for facilities with no foreseeable staff turnover or challenges, a remote coordinator is a smart way to ensure continuous MDS coordination as an insurance policy. And it could be especially valuable to smaller facilities where MDS coordination is the responsibility of a nurse who also has other tasks and concerns.
After all, the priority of any facility is providing care. But providers that aren’t being fully reimbursed for that care may be putting their entire organization at a disadvantage, and potentially at risk of failure. For these facilities, access to a remote MDS coordinator — even if only for a limited time, while they seek a permanent hire — could make all the difference in their long-term success.