The Consumer Assessment of Healthcare Providers and Systems Survey
The CAHPS survey for home health and hospice measures patient and caregiver experience in Medicare-certified organizations. Its purpose is to enhance understanding of these experiences as part of a larger effort to consistently deliver high-quality, patient-centered care.
But it’s important to think of it as more than just a CMS requirement. Providing a quality care experience is essential to your organization’s success. But knowing how and where you need to improve isn’t always apparent. And without the right vendor, many agencies lack the right programs and tools to use that data to their advantage.
Let the HHCAHPS and Hospice CAHPS experts show you:
At HEALTHCAREfirst, our experts analyze the data and verbatim commentary and go beyond compliance requirements to show you where you need to improve so you can build a strong infrastructure based on patient-centered care and improve quality and performance.
For more than 25 years, HEALTHCAREfirst has been the premiere provider of RCM services, CAHPS surveys and advanced analytics for home health and hospice organizations. Trust us to help you accelerate reimbursement, maximize cash flow, reduce risk of denials, and go beyond compliance.
Get an inside look at Training Assurance Plus (TAP), our comprehensive solution that goes beyond training with a one-on-one, tailored approach that helped enhance productivity and empower staff.
Regardless of size, home health and hospice organizations across the country have one thing in common — the need for interoperability. In this blog, we reveal four steps that will lead your business down a path of interoperability success.
On January 1, 2025, home health providers can expect new OASIS-E1 updates to go into effect. These updates are minor compared to what the industry experienced in January 2023, but it’s still important to understand what’s coming and prepare for the changes that are just months away. In this blog, we outline the 2025 OASIS-E1 updates and the steps your organization can take to maintain compliance.
In the latest episode of the Post-Acute POV podcast we have a conversation on the current applications of artificial intelligence in the world of home-based care and identify key challenges and opportunities associated with the adoption of these groundbreaking technologies.
Navigating the challenging hiring environment, planning to drive growth and investing in technology
Accurate and comprehensive data and reporting capabilities are key to helping home health and hospice organizations improve operational efficiencies, provide actionable insights and identify patterns. In this blog, we explore ways to use data for better operations and better patient care.
Start by having a call with one of our experts to see our platform in action.
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