The CAHPS survey for home health and hospice measures patient and caregiver experience in Medicare-certified organizations. Its purpose is to enhance understanding of these experiences as part of a larger effort to consistently deliver high-quality, patient-centered care.
But it’s important to think of it as more than just a CMS requirement. Providing a quality care experience is essential to your organization’s success. But knowing how and where you need to improve isn’t always apparent. And without the right vendor, many agencies lack the right programs and tools to use that data to their advantage.
Let the HHCAHPS and Hospice CAHPS experts show you:
At HEALTHCAREfirst, our experts analyze the data and verbatim commentary and go beyond compliance requirements to show you where you need to improve so you can build a strong infrastructure based on patient-centered care and improve quality and performance.
For more than 25 years, HEALTHCAREfirst has been the premiere provider of RCM services, CAHPS surveys and advanced analytics for home health and hospice organizations. Trust us to help you accelerate reimbursement, maximize cash flow, reduce risk of denials, and go beyond compliance.
Start by having a call with one of our experts to see our platform in action.