Activated Insights

Activated Insights is the leading workforce engagement and experience management platform for senior living. We help organizations reduce caregiver turnover, improve employee engagement, and simplify compliance training through tools for hiring, training, feedback, recognition, and benchmarking that build stronger teams and better experiences for residents. Activated Insights and MatrixCare have joined forces to seamlessly integrate resident satisfaction surveys. This partnership empowers post-acute and senior care providers to capture real-time feedback from residents, feed that data instantly into care workflows, and surface actionable insights through intuitive dashboards and analytics. By aligning rich sentiment and experience data with operational records in MatrixCare, organizations gain a unified view of resident satisfaction enabling timely interventions, improving satisfaction, and elevating overall quality of care.

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Partner's Customer Authorization form to Marketplace

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My company currently uses this partner’s solution or works with a party that uses the this partner’s solution and I would like to integrate it with our MatrixCare EHR(Required)

Yes

Is your EHR Implementation in progress?

Yes

Consent to Share Data, including Patient Information between MatrixCare and the Partner Company is the company proposing this Authorization. Company has built an Integration to be able to populate data from your database(s) and/or from a static copy of your database(s) (including all facilities in an enterprise account) in the MatrixCare, Inc. ("MC") Solution that is updated from time to time, and, if applicable, bidirectionally. It is our policy to obtain consent from each of our customers before we allow their data to be shared with another company or party. We have a Business Associate Agreement in place with you, and we have been informed by MC that they also have a Business Associate Agreement in place with you for the protection of that information.

Please complete all the fields below and submit this Authorization form authorizing us to exchange data between MC and Company.

By submitting this Authorization, I, as a duly authorized representative of the Client/Customer, hereby grant my consent to the passage of data between the MC Solution and the Company Solution and represent and warrant that Customer is legally free to enter into this Authorization.

About you:(Required)

First Last

MatrixCare EHR URL(Required)

Your company information:(Required)

Company Requesting This Integration Your Job Title

Your Company email Address(Required)

Your Phone(Required)

Facility information for Integrations:

Click here for Customer Authorization Form FAQs to help with completing this form.

PLEASE NOTE: You can individually add in the Facility information in the form below [Click the (+) to add multiple locations or care settings]

OR Upload a document with the facilities information. Please refer to this document for the specific formatting.

List all facilities requesting Integration

Facility Name

Facility Address

MC ID

Care Setting

ALTERNATIVELY : Upload File or list below

Upload file containing all facilities requesting Integration

Accepted file types: pdf, xls, xlsx, doc, Max. file size: 50 MB.

Comments

Details

Real-Time Actionable Insights

Dashboards display trends and benchmarks by level of care.

Enables managers to act quickly on satisfaction gaps.

Operational Efficiency

Automates move-in and intake, annual, custom, and move-out and discharge surveys.

Eliminates manual collection, entry, and reconciliation of survey data.

Improved Resident Satisfaction

Early detection of dissatisfied residents allows proactive interventions.

Supports stronger culture and higher resident satisfaction scores.

Enhanced Quality of Care

Insights guide decision-making for programming, training, and staffing.

Links operational performance metrics with feedback to continuously improve care outcomes.