IntellaTriage

IntellaTriage is the nation’s leading provider of nurse-first triage services for hospice and home health organizations, combining experienced clinicians with technology purpose-built for post-acute care. At the center of that experience is IntellaHub®, a HITRUST-certified clinical triage communication platform designed to simplify workflows, strengthen communication, and support timely patient care.

Together, IntellaTriage and MatrixCare offer one of the industry’s deepest integrations for hospice and home health providers. Through secure, real-time connectivity with IntellaHub, triage nurses can access the patient information they need when every moment matters, while encounter documentation flows directly back into MatrixCare. This streamlined experience can help improve documentation accuracy, support care coordination, and minimize administrative work for field staff.

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Partner's Customer Authorization form to Marketplace

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My company currently uses this partner’s solution or works with a party that uses the this partner’s solution and I would like to integrate it with our MatrixCare EHR(Required)

Yes

Is your EHR Implementation in progress?

Yes

Consent to Share Data, including Patient Information between MatrixCare and the Partner Company is the company proposing this Authorization. Company has built an Integration to be able to populate data from your database(s) and/or from a static copy of your database(s) (including all facilities in an enterprise account) in the MatrixCare, Inc. ("MC") Solution that is updated from time to time, and, if applicable, bidirectionally. It is our policy to obtain consent from each of our customers before we allow their data to be shared with another company or party. We have a Business Associate Agreement in place with you, and we have been informed by MC that they also have a Business Associate Agreement in place with you for the protection of that information.

Please complete all the fields below and submit this Authorization form authorizing us to exchange data between MC and Company.

By submitting this Authorization, I, as a duly authorized representative of the Client/Customer, hereby grant my consent to the passage of data between the MC Solution and the Company Solution and represent and warrant that Customer is legally free to enter into this Authorization.

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MatrixCare EHR URL(Required)

Your company information:(Required)

Company Requesting This Integration Your Job Title

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Facility information for Integrations:

Click here for Customer Authorization Form FAQs to help with completing this form.

PLEASE NOTE: You can individually add in the Facility information in the form below [Click the (+) to add multiple locations or care settings]

OR Upload a document with the facilities information. Please refer to this document for the specific formatting.

List all facilities requesting Integration

Facility Name

Facility Address

MC ID

Care Setting

ALTERNATIVELY : Upload File or list below

Upload file containing all facilities requesting Integration

Accepted file types: pdf, xls, xlsx, doc, Max. file size: 50 MB.

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Details/Benefits/Features:

Built to simplify clinical triage operations around the clock, the IntellaTriage-MatrixCare integration connects patient information, triage workflows, and documentation in real time. Through IntellaHub 2.0, organizations can also take advantage of intelligent care coordination, standardized documentation, automated routing, and operational insights that help teams stay connected and responsive.

Real-time interoperability: Secure integration helps keep patient information and triage activity aligned across systems.

Greater clinical context: Nurses can access patient demographics, diagnoses, medications, allergies, care plans, contacts, schedules, and prior triage encounters before every conversation.

Automated documentation: Standardized encounter documentation flows directly into MatrixCare, minimizing duplicate entry.

Reduced administrative workload: Less manual documentation and fewer system touchpoints help teams focus on patient care.

Stronger care coordination: Automated routing, standardized workflows, and shared visibility support alignment across care teams.

Operational insights: Real-time dashboards provide visibility into triage activity and performance.

Built to scale: Supports more than one million patient and caregiver interactions annually.