SurveyGuard

  • SNF
  • SL
  • HH

SurveyGuard is a connected compliance operations platform built exclusively for skilled nursing and post-acute care providers. Through its secure integration with MatrixCare, SurveyGuard uses resident and facility data to help automate and connect each stage of the compliance lifecycle.

Organizations can conduct CMS-style mock surveys, complete clinical and operational audits through AuditGuard, manage Quality Assurance and Performance Improvement (QAPI) programs and Performance Improvement Projects (PIPs), generate AI-assisted Plans of Correction with SmartPOC, investigate and track resident grievances with GrievGuard, complete CMS-required Facility Assessments, and monitor organizational performance through executive dashboards.

Because every module is interconnected, information captured in one workflow can help inform corrective actions, quality initiatives, and regulatory readiness across the platform.

Details/Benefits/Features:

SurveyGuard integrates with MatrixCare to securely synchronize resident and facility information, minimizing duplicate documentation and supporting connected compliance activities in one platform. This connected approach allows organizations to standardize processes, gain earlier visibility into potential risks, strengthen survey preparedness, and reduce administrative burden. Together, these capabilities can help improve operational efficiency, support ongoing compliance efforts, and give staff more time to focus on resident care.

  • Mock survey: Conduct CMS-style mock surveys using guided pathways, document findings, and track corrective actions.
  • AuditGuard: Complete clinical, operational, and regulatory audits through standardized workflows and real-time reporting.
  • QAPIGuard: Manage quality indicators, action plans, compliance initiatives, and Performance Improvement Projects (PIPs).
  • SmartPOC: Generate AI-assisted Plans of Correction designed to align with CMS expectations, then review, refine, and finalize each submission.
  • GrievGuard: Document, investigate, track, and manage resident and family grievances while supporting a complete regulatory record.
  • Facility assessments: Complete CMS-required assessments using synchronized facility information.
  • Executive reporting: Monitor organizational performance and progress through real-time analytics and dashboards.
  • Anita, AI compliance assistant: Access contextual regulatory guidance and documentation support throughout compliance workflows.