SNN Voices: Eric Grunden, Chief Customer Officer
Taking vendor-customer relationships to the next level
Read an interview with Eric Grunden, MatrixCare’s chief customer officer, to learn how MatrixCare defines a good vendor-customer relationship. Grunden explains why the in-depth knowledge and partnership with our customer service team is key to managing ongoing industry change, and where he finds examples of great service from companies outside the health care industry.
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