Taking action to make data-driven decisions.

Making data-driven decisions is a key to success in any business – but the need is exacerbated in the ultra-competitive and low-margin private duty home care market. Using data to identify important trends is no longer considered a “luxury item” for home care agencies and those that are unable to monitor key information will struggle to compete against their better-informed peers.

Objectives:

• Devising a data-driven strategy from the ground up – take stock of what you have now and where you want to be next year.
• Choosing the right metrics for your market – what’s on your home care dashboard?
• Taking action on the information available – actionable information requires action plans to drive change when positive or negative trends are discovered.

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