Best in KLAS categories explained: Value

The Best in KLAS report recognizes software and services companies who excel in helping healthcare professionals improve patient care. All rankings are a direct result of the feedback of thousands of providers over the last year. This award signifies to the healthcare IT industry the commitment and partnership that the top vendors should provide — and we’re proud to be a recipient for several consecutive years.

Software providers are scored on performance based on customer responses to 20 equally weighted questions. They’re also evaluated on six key categories: culture, operations, product, relationship, value, and loyalty. In this blog series, we’re explaining these categories, including how value factors into Best in KLAS.

What is the purpose of Best in KLAS?

The Best in KLAS mission is to improve the world’s healthcare by providing insights, collaboration, and transparency to provider, vendor, payor, and investor organizations. However, for a solution to be eligible, feedback must have been received from at least 15 unique organizations (to prevent any one organization’s feedback from disproportionately impacting a solution’s score).

Best in KLAS recognizes that a quality software vendor has more than one key characteristic — it should have six, in fact. One of the six key categories in the evaluation is value, which considers the following criteria:

  • Money’s worth
  • Avoids charging for every little thing
  • Drives tangible outcomes

Organizations don’t just want a technology vendor, they want a long-term partnership with people they can trust. Our implementation experts, Customer Success team, and support staff take pride in the deep connections they forge with those we serve. Our customers come to us for our innovative solutions, but they stay for our dedication to their ongoing success.

Four consecutive years of Best in KLAS

We’ve been awarded the 2023 Best in KLAS: Software & Services designation by KLAS Research for its Home Health EHR solution in two categories. This year’s honorary recognition marks our fourth consecutive win for Home Health.

Our multi-award winning EHR solution for home health and hospice providers offers superior functionalities that helps to intuitively boost efficiencies, simplify data-sharing, and close more gaps with interoperability capabilities.

Request a demo today for a closer look at MatrixCare.

Rick Stuebing

Rick Stuebing has close to 30 years’ experience selling EHR/EMR technology to both the acute and post-acute care industry. As a Regional Sales Manager for MatrixCare, where he specializes in selling EMRs to small and start-up home health and hospice agencies, Rick uses a consultative approach to selling by focusing on customer satisfaction. Rick attended the Milwaukee School of Engineering and Rollins College. He now lives in Orlando, Florida, and enjoys visiting theme parks, water skiing and playing golf with his girlfriend and son.

Two office professional looking at a laptop

See MatrixCare in action

Start by having a call with one of our experts to see our platform in action.