As staffing deficit and high turnover rates persist, home health and hospice organizations want intuitive platforms that require less training and streamline workflows so staff can work more efficiently. Many are also planning to invest in highly interoperable technology to save staff time, improve care coordination, and simplify communication for a more integrated care experience across settings.
Working in collaboration with McKnight’s, we conducted an online survey in December 2021 among 395 skilled nursing, life plan, and senior living organizations to learn more about the challenges involved with care across settings and how they plan to address them.
The importance of EHR partners offering integrated solutions across different care settings
Organizations are looking for advanced technology that works with existing systems and workflows to seamlessly share patient information, reduce time spent on documentation, and improve care coordination across settings.
53.4% of organizations surveyed have or plan to have a home health and hospice operation, reinforcing the need for solutions that work and communicate across care settings. More survey results include:
- 63% prioritize an EHR partner that offers solutions across the different care settings they serve.
- 33% want more advanced interoperability capabilities.
- 37% prioritize technology integrations across care settings.
- 33% spend six or more hours a week coordinating documents and care — reinforcing the opportunity to streamline processes.
- 48% say ease of use is a key factor in their decision to switch EHR providers.
When it comes to what organizations want their EHR providers to understand about their business, communication tops the list at number one. Care coordination comes in at number two, followed by user experience and efficiency.
Meet the growing demand for operational efficiencies
It’s clear that care organizations want to simplify communication between providers across care settings, gain insight into patient status after hospital discharge, and make it easier to engage patients and their families with educational resources and information for a more satisfying care experience.
Our innovative solution is built to meet — and even exceed — these growing industry expectations. These are a few of our many features that deliver operational efficiencies.