Choosing MatrixCare is only the start. Our expert implementation, customizable training and ongoing support can help you make the most of your software.
Confidently adopt new technology with implementation and training tailored to your needs. We’ve migrated thousands of customers to our platform, helping ensure a smooth process from detailed planning to deployment and system optimization.
MatrixCare systems are easy to learn, with training options to meet the needs of all skill levels. Customizable training helps encourage rapid platform adoption so everyone can quickly benefit from new tools and technology.
Our customer success team will work with you to customize workflows and optimize interoperability to ensure your unique needs are met. We’ll also collaborate with you on problem solving, change management and other important aspects of adopting a new platform.
Invest in your people
Our intuitive platform helps make onboarding easier, and ongoing opportunities for in-depth training help you develop in-house expertise where you need it.
Get expert, real-time support
Many of our support representatives have worked in long-term care and home health and hospice organizations, so they understand the challenges you face.
24/7 secure online resources
Our customer community gives you access to product information, user guides, training modules and tips shared by other MatrixCare users.
Work with your dedicated customer success manager to identify and leverage additional features based on your organization’s needs so you can get more value from your software. Customer success teams support you through:
Clark County Skilled Nursing staff were spending more time in their EHR than with their residents. They knew there had to be a better, more efficient solution that would give them the flexibility to configure the system the way they wanted, and would streamline documentation to allow staff to spend more time with patients. Learn...
Ready to bust some myths? Navigating billing for home health and hospice can feel like a constant race to keep up with evolving requirements, but partnering with outsourced RCM experts can help—learn the truth about the benefits.
In this episode of the Post-Acute POV, our host, Kevin Whitehurst, SVP of skilled nursing solutions, sits down with Amy Ostrem, VP of skilled nursing solution strategy, to discuss how your skilled nursing facility can benefit from interoperability. Amy provides interesting and easy-to-understand insight into the value interoperability can bring to your organization. These benefits...
Join Dawn, Tracy, and Amy as they discuss how technology can improve menu planning in our latest episode of the Post-Acute POV.
In the best of times, those who work with seniors often encounter high levels of stress. Since the beginning of the COVID-19 pandemic, stress has only increased, putting staff at higher risk for burnout. To help senior care leaders understand the risks and signs of burnout, MatrixCare hosted an online session with Mary Ellen Sanajko...
The Arbors, a five-star rated Medicare facility, in Amarillo, TX uses MatrixCare MealTracker for their nutrition management system. Read how it’s helped their Nutrition Manager provide excellent patient care.
Start by having a call with one of our experts to see our platform in action.
MatrixCare offers industry-leading software solutions. Thousands of facility-based and home-based care organizations trust us to help them improve efficiency and provide exceptional care.
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