Choosing MatrixCare is only the start. Our expert implementation, customizable training and ongoing support can help you make the most of your software.
Confidently adopt new technology with implementation and training tailored to your needs. We’ve migrated thousands of customers to our platform, helping ensure a smooth process from detailed planning to deployment and system optimization.
MatrixCare systems are easy to learn, with training options to meet the needs of all skill levels. Customizable training helps encourage rapid platform adoption so everyone can quickly benefit from new tools and technology.
Our customer success team will work with you to customize workflows and optimize interoperability to ensure your unique needs are met. We’ll also collaborate with you on problem solving, change management and other important aspects of adopting a new platform.
Invest in your people
Our intuitive platform helps make onboarding easier, and ongoing opportunities for in-depth training help you develop in-house expertise where you need it.
Get expert, real-time support
Many of our support representatives have worked in long-term care and home health and hospice organizations, so they understand the challenges you face.
24/7 secure online resources
Our customer community gives you access to product information, user guides, training modules and tips shared by other MatrixCare users.
Work with your dedicated customer success manager to identify and leverage additional features based on your organization’s needs so you can get more value from your software. Customer success teams support you through:
In this episode of the Post-Acute POV, Navin Gupta, SVP of the Home and Hospice Division at MatrixCare, sits down with Todd Friedman, Chief Information Security Officer at ResMed, Brian Tolkkinen, Director of Information Security at MatrixCare, and Stephen Squires, Director of Information Security at Brightree, to discuss the non-negotiables related to information security every...
Download our tip sheet to see how it can help improve lead capture by up to 35% and boost move-in conversions by up to 12%.
Did you know that empowering your clinicians with the right tools can improve recruitment, retention, training, and job satisfaction? In an inherently high-stress workplace, technology can play an important role in clinician satisfaction. Recognizing the needs of clinicians can help providers implement adaptive and innovative technologies that drive operational efficiencies. All while, improving staff engagement...
The shift to at-home care is inevitable, but are agencies prepared? We collaborated with McKnights to conduct an industry-wide survey to help answer this question. See where your agency lands in the competitive landscape and learn how to future-proof your at-home strategy.
An integrated POS solution that delivers insights and convenience
Read the eBook to learn tips for survey preparedness and achieving zero-deficiency results from two organizations that found deficiency-free success through the MatrixCare EHR.
Start by having a call with one of our experts to see our platform in action.
MatrixCare offers industry-leading software solutions. Thousands of facility-based and home-based care organizations trust us to help them improve efficiency and provide exceptional care.
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