Talk to us
Log in
Log in
search-icon

Confidently adopt new technology with implementation and training tailored to your needs. We’ve migrated thousands of customers to our platform, helping ensure a smooth process from detailed planning to deployment and system optimization.

MatrixCare systems are easy to learn, with training options to meet the needs of all skill levels. Customizable training helps encourage rapid platform adoption so everyone can quickly benefit from new tools and technology.

Our customer success team will work with you to customize workflows and optimize interoperability to ensure your unique needs are met.  We’ll also collaborate with you on problem solving, change management and other important aspects of adopting a new platform.

 

Invest in your people

Our intuitive platform helps make onboarding easier, and ongoing opportunities for in-depth training help you develop in-house expertise where you need it.

Get expert, real-time support

Many of our support representatives have worked in long-term care and home health and hospice organizations, so they understand the challenges you face.

24/7 secure online resources

Our customer community gives you access to product information, user guides, training modules and tips shared by other MatrixCare users.

Get product updates and share ideas for platform enhancements

  • Join the conversation on our customer community
  • Read our newsletters
  • Engage with a regional user group
  • Participate in opportunities such as beta groups and customer success engagements

Get more from your software with our customizable training program

  • Get a customized audit to help optimize your ROI
  • Consult with our experts on best practices for setup and form modifications
  • See regulatory updates and changes in your solution that help you stay compliant

Customer success

Work with your dedicated customer success manager to identify and leverage additional features based on your organization’s needs so you can get more value from your software. Customer success teams support you through:

  • Strategy: Identifying business outcomes that align with your goals and measuring progress
  • Adoption: Ensuring product features that support your business outcomes are leveraged to their fullest
  • Relationship management

Office workers

MatrixCare Community

Make the most of your MatrixCare solution by exploring the Community. You’ll find a wealth of resources and product updates, as well as a calendar of upcoming webinars and events, and forums for collaborating with other users to exchange in-depth tips and best practices for using your software.
Log in
Office workers

MatrixCare Community

Make the most of your MatrixCare solution by exploring the Community. You’ll find a wealth of resources and product updates, as well as a calendar of upcoming webinars and events, and forums for collaborating with other users to exchange in-depth tips and best practices for using your software.
Log in

Resources

Case study

Solace Pediatric leans on technology for growth and outcomes

“I know that the reason we made such improvements despite such massive growth was because the MatrixCare system keeps all the regulations in check. All of those processes are built into the system to meet those regulations and requirements,” says Darcie Peacock, BSW, MS, OTR/L, Solace Pediatric Home Healthcare. When Solace was first accredited as...

Download PDF
eBook

Start simplifying your lead management process

Learn more about Enquire by Aline and how it can help streamline the move-in process for senior living communities.

Download PDF
Case study

Fairview Manor / Community Pharmacy

Fairview Manor is a not-for-profit nursing home located in Fairmont, Nebraska. Fairview’s values are based around resident-centered care, creating a life worth living, and providing their residents with choice and control. To help them provide the highest level of resident care, Fairview chose to partner with Community Pharmacy and implement a more advanced eMAR system...

Download PDF
Video

Bridging the interoperability gap between referral sources and post-acute care providers

When it comes to interoperability, the gap continues to widen between what hospitals and physicians want from their post-acute care counterparts, and what those providers are prepared to deliver. Private duty organizations who mind the gap and embrace true interoperability will increase their odds of successfully navigating the new value-based care economy and will operate...

Watch Now
Podcast

Managing hospice care through predictive analytics with Drew Bringhurst, chief commercial officer at Hospice Dynamix

In this episode of the Post-Acute POV podcast, Rob Stoltz, our host and senior business development director, is joined by Drew Bringhurst, the chief commercial officer at Hospice Dynamix. Together, they delve into Hospice Dynamix' use of artificial intelligence and data-driven analytics to accurately designate predictive length of stays (PLOS).

Download PDF
Case study

Augustana Care

Augustana Care in Minneapolis, MN selected the MatrixCare MealTracker solution to maximize efficiency and innovation within their nutrition management. Learn how they were able to experience time savings, cost savings, and improved reporting capabilities.

Download PDF
Two office professionals looking at a laptop, happy

See MatrixCare in action

Start by having a call with one of our experts to see our platform in action.

Talk to us and schedule a meeting

MatrixCare offers industry-leading software solutions. Thousands of facility-based and home-based care organizations trust us to help them improve efficiency and provide exceptional care. 

We are hiring.

© 2025 MatrixCare is a registered trademark of MatrixCare. All rights reserved.

SOLUTIONS

ABOUT

Contact us