Choosing MatrixCare is only the start. Our expert implementation, customizable training and ongoing support can help you make the most of your software.
Confidently adopt new technology with implementation and training tailored to your needs. We’ve migrated thousands of customers to our platform, helping ensure a smooth process from detailed planning to deployment and system optimization.
MatrixCare systems are easy to learn, with training options to meet the needs of all skill levels. Customizable training helps encourage rapid platform adoption so everyone can quickly benefit from new tools and technology.
Our customer success team will work with you to customize workflows and optimize interoperability to ensure your unique needs are met. We’ll also collaborate with you on problem solving, change management and other important aspects of adopting a new platform.
Invest in your people
Our intuitive platform helps make onboarding easier, and ongoing opportunities for in-depth training help you develop in-house expertise where you need it.
Get expert, real-time support
Many of our support representatives have worked in long-term care and home health and hospice organizations, so they understand the challenges you face.
24/7 secure online resources
Our customer community gives you access to product information, user guides, training modules and tips shared by other MatrixCare users.
Work with your dedicated customer success manager to identify and leverage additional features based on your organization’s needs so you can get more value from your software. Customer success teams support you through:
Find out how a remote MDS coordinator from Polaris Group can help alleviate staffing challenges, improve reimbursement accuracy, and ensure clinical compliance.
Have a question regarding our LPC Cloud? Check out our FAQ to find the answer.
Virtual care is here to stay. Watch our webinar as several industry leaders discuss how providers adopted virtual care during the pandemic. Find out what this may mean for the future, and how to evaluate virtual care technology.
Go beyond simple data management to drive better business decisions and better outcomes. Leverage the power of your data using MyData and MyAnalytics to anticipate patient needs, see how operations are affecting financial performance and find opportunities to generate more revenue for your business. MyData and MyAnalytics work together to give you actionable insights and...
In this episode of the Post-Acute POV, our host, Kelly Danielson, Clinical Product Manager, is joined by Annette Salisbury, SVP of HCC Clinical Services at PruittHealth, and Vivek Kumar, Senior Director, Software Engineering, at MatrixCare. The trio discusses how to leverage data into action in long-term care and how advanced technologies like Artificial Intelligence (AI)...
In McKnight’s latest podcast episode, Tech synergy: Cost and time savings through integrated solutions
Start by having a call with one of our experts to see our platform in action.
MatrixCare offers industry-leading software solutions. Thousands of facility-based and home-based care organizations trust us to help them improve efficiency and provide exceptional care.
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