Choosing MatrixCare is only the start. Our expert implementation, customizable training and ongoing support can help you make the most of your software.
Confidently adopt new technology with implementation and training tailored to your needs. We’ve migrated thousands of customers to our platform, helping ensure a smooth process from detailed planning to deployment and system optimization.
MatrixCare systems are easy to learn, with training options to meet the needs of all skill levels. Customizable training helps encourage rapid platform adoption so everyone can quickly benefit from new tools and technology.
Our customer success team will work with you to customize workflows and optimize interoperability to ensure your unique needs are met. We’ll also collaborate with you on problem solving, change management and other important aspects of adopting a new platform.
Invest in your people
Our intuitive platform helps make onboarding easier, and ongoing opportunities for in-depth training help you develop in-house expertise where you need it.
Get expert, real-time support
Many of our support representatives have worked in long-term care and home health and hospice organizations, so they understand the challenges you face.
24/7 secure online resources
Our customer community gives you access to product information, user guides, training modules and tips shared by other MatrixCare users.
Work with your dedicated customer success manager to identify and leverage additional features based on your organization’s needs so you can get more value from your software. Customer success teams support you through:
What if you could enhance care quality and operational efficiency with the help of innovative technology? In the dynamic world of skilled nursing, technology plays a pivotal role in addressing key challenges. McKnight’s e-book, Tech Takes on the Future of Long-term Care, provides a closer look into how technology is revolutionizing skilled nursing. From in-depth...
Transform the way you care for residents with Clinical Advanced Insights, the first EHR to offer built-in tools for predicting falls and changes in condition across your facility. With real-time data and insights, your staff can drill down into fall risk and acuity levels by unit or resident to proactively intervene. With Clinical Advanced Insights,...
MatrixCare’s MealTracker tool allows you to provide safe meals to your residents that meet their individual needs while providing better care.
Between tight budgets and staffing challenges, delivering great meals shouldn’t feel overwhelming. MatrixCare MealTracker makes it easier to manage dining operations, reduce costs, and keep residents happy—all while working seamlessly with any EHR.
In this episode of the Post-Acute POV, our host, Kelly Danielson, Clinical Product Manager, is joined by Annette Salisbury, SVP of HCC Clinical Services at PruittHealth, and Vivek Kumar, Senior Director, Software Engineering, at MatrixCare. The trio discusses how to leverage data into action in long-term care and how advanced technologies like Artificial Intelligence (AI)...
Billing and tracking are vital to your organization’s financial health. But those tasks can be complex, requiring time and expertise. When you work with our partner, Quality Healthcare Resources (QHCR), you can hand off that work to an experienced company to help streamline processes and maximize collection rates. Get our data sheet to see how
Start by having a call with one of our experts to see our platform in action.
MatrixCare offers industry-leading software solutions. Thousands of facility-based and home-based care organizations trust us to help them improve efficiency and provide exceptional care.
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