Choosing MatrixCare is only the start. Our expert implementation, customizable training and ongoing support can help you make the most of your software.
Confidently adopt new technology with implementation and training tailored to your needs. We’ve migrated thousands of customers to our platform, helping ensure a smooth process from detailed planning to deployment and system optimization.
MatrixCare systems are easy to learn, with training options to meet the needs of all skill levels. Customizable training helps encourage rapid platform adoption so everyone can quickly benefit from new tools and technology.
Our customer success team will work with you to customize workflows and optimize interoperability to ensure your unique needs are met. We’ll also collaborate with you on problem solving, change management and other important aspects of adopting a new platform.
Invest in your people
Our intuitive platform helps make onboarding easier, and ongoing opportunities for in-depth training help you develop in-house expertise where you need it.
Get expert, real-time support
Many of our support representatives have worked in long-term care and home health and hospice organizations, so they understand the challenges you face.
24/7 secure online resources
Our customer community gives you access to product information, user guides, training modules and tips shared by other MatrixCare users.
Work with your dedicated customer success manager to identify and leverage additional features based on your organization’s needs so you can get more value from your software. Customer success teams support you through:
Explore the key benefits that interoperability offers home health and hospice organizations, highlighting how these technologies can improve outcomes, increase safety, drive efficiency, strengthen relationships with referral sources, and enhance staff satisfaction.
In this Senior Housing News article, David Shepard, MatrixCare’s head of sales, emphasizes the importance of fully embracing new technology.
See how ResMed uses customer healthcare data and protects against security attacks using state-of-the-art cyber security controls and best practices.
A strong nutrition service management program is a vital part of the care you provide your residents. But, it can be challenging to balance high food costs with your residents’ dietary requirements. The added complications of the pandemic and the critical importance of nutrition and food safety have increased demands. So, read the infographic to...
This infographic outlines our expert approach to billing, which can save you valuable time and help ensure accuracy by detecting and resolving these issues — maximizing reimbursements and your bottom line.
Something Providence Life Services discovered when selecting MatrixCare for their home health and hospice EHR is that the right tools make all the difference. MatrixCare offers an award-winning, comprehensive EHR solution, designed by clinicians. Our software supports standards and best practices that maximize compliance, improve patient care, increase clinical and operational efficiencies, and improve billing....
Start by having a call with one of our experts to see our platform in action.
MatrixCare offers industry-leading software solutions. Thousands of facility-based and home-based care organizations trust us to help them improve efficiency and provide exceptional care.
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