Effectively managing your organization’s ancillary and dining services, like cafés, gift shops, medical supplies, and salons, does more than enhance daily life for residents and staff. It strengthens your organization’s bottom line.

RetailTracker is a point‑of‑sale solution designed specifically for long‑term care and CCRC environments. It helps capture and manage dining and ancillary charges from residents, guests, and employees, then automatically routes those charges into the correct billing workflows, including meal plans and payroll deduction.

These services play a key role in attracting future residents and staff, meeting day‑to‑day needs, and creating reliable additional revenue streams. RetailTracker helps ensure nothing is missed.

Professionals Management

Where RetailTracker can be used

RetailTracker supports a wide range of on‑campus retail and lifestyle environments, including:

RetailTracker benefits

More dining options, greater satisfaction

Support multiple dining models while improving order accuracy and delivery. The MealTracker integration allows for easy menu access, with items printed to kitchen tickets or sent to kitchen displays.

Cash‑less convenience for staff

Staff can make easy, cash‑less purchases with meals and ancillary charges automatically deducted from payroll, while accounting benefits from reduced manual data entry.

Self‑service visibility for residents

Self‑service kiosks give residents real‑time access to meal plan balances, reducing questions and saving staff time.

Clearer revenue forecasting

Real‑time financial and sales reporting makes it easier to analyze performance, project revenue, and include all ancillary services in budgeting decisions.

"Since everything is integrated, productivity increases."
Antonio Davila, Director of Finance/CFO, Solheim Lutheran Home

Resources

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See MatrixCare in action

Ready to see how MatrixCare can help you capture ancillary revenue? Let’s connect to discuss your needs.