Crowd cheering

PruittHealth wins award for decreasing resident falls by 1,000 in six months

In order for PruittHealth to accurately identify and prevent resident falls, they knew they needed a comprehensive solution that could help them effectively deliver care while keeping residents safe. Their answer was to implement MatrixCare’s Clinical Advanced Insights (CAI) system, which allowed them to decrease falls by approximately 1,000 in just six months.

This achievement was recently recognized at the 13th annual McKnight’s Tech Awards, where PruittHealth won the silver award for its “fall prevention feat.”

Before implementing CAI, PruittHealth faced challenges familiar to most long-term care organizations: an inability to accurately identify residents at risk for falls; reliance on individual assessments to identify fall risks which led to inconsistencies; and manual processes that made it time-consuming to allocate staff effectively.

At the same time, increasing amounts of data from various systems made it difficult for caregivers to navigate charts and make timely, informed decisions. It became apparent that they needed a comprehensive solution to ensure high-quality care and resident safety.

To address these issues, PruittHealth decided to implement MatrixCare’s Clinical Advanced Insights system. The new system allowed them to generate a “Top Ten At-Risk” list, which has been especially helpful on weekends when unit managers, directors of nursing and directors of health services may not be on site. The list helps ensure that the most vulnerable residents get the necessary attention and care, allowing staff to address emerging concerns promptly, which mitigates risk.


With CAI, PruittHealth has access to real-time insights and data that have been key to identifying residents at risk for falls. This, in turn, allows caregivers to proactively intervene and help in efforts to prevent injuries, improving care outcomes and helping staff make a real difference for your residents.

Request a demo today to see how CAI can make a difference for your residents and staff.

Request a demo


MatrixCare provides software solutions in out-of-hospital care settings. As the multiyear winner of the Best in KLAS award for Long-Term Care Software and Home Health and Hospice EMR, MatrixCare is trusted by thousands of facility-based and home-based care organizations to improve provider efficiencies and promote a better quality of life for the people they serve. As an industry leader in interoperability, MatrixCare helps providers connect and collaborate across the care continuum to optimize outcomes and successfully manage risk in out-of-hospital care delivery.

MatrixCare is a wholly-owned subsidiary of ResMed (NYSE: RMD, ASX: RMD). To learn more, visit and follow @MatrixCare on X

Two office professional looking at a laptop

See MatrixCare in action

Start by having a call with one of our experts to see our platform in action.