Choosing MatrixCare is only the start. Our expert implementation, customizable training and ongoing support can help you make the most of your software.
Confidently adopt new technology with implementation and training tailored to your needs. We’ve migrated thousands of customers to our platform, helping ensure a smooth process from detailed planning to deployment and system optimization.
MatrixCare systems are easy to learn, with training options to meet the needs of all skill levels. Customizable training helps encourage rapid platform adoption so everyone can quickly benefit from new tools and technology.
Our customer success team will work with you to customize workflows and optimize interoperability to ensure your unique needs are met. We’ll also collaborate with you on problem solving, change management and other important aspects of adopting a new platform.
Invest in your people
Our intuitive platform helps make onboarding easier, and ongoing opportunities for in-depth training help you develop in-house expertise where you need it.
Get expert, real-time support
Many of our support representatives have worked in long-term care and home health and hospice organizations, so they understand the challenges you face.
24/7 secure online resources
Our customer community gives you access to product information, user guides, training modules and tips shared by other MatrixCare users.
Work with your dedicated customer success manager to identify and leverage additional features based on your organization’s needs so you can get more value from your software. Customer success teams support you through:
When Paradise Valley Estates was struggling with low cash flow, high aged AR, and unresponsive billing support, they teamed up with Quality Healthcare Resources to turn things around.
The Good Shepherd Nursing Home District (GSNHD) is a community-owned, community operated and community-driven organization with two locations offering residential care, sub-acute care, and skilled nursing. GSNHD was formed in March of 1968 and provides many activities both on-site and in the community. A homelike environment is achieved by employing a warm, caring staff that...
In the latest episode of the Post-Acute POV podcast, we cover the importance of employing tech-driven solutions that can analyze and determine future needs.
Interoperability is real, and it’s here to stay for post-acute care providers. With so many options available, choosing the right technology to replace fax-based workflows can be confusing. In this webinar you will learn how automating your referral processes improves your relationships with referral sources, enhances patient care, and saves you time and money. Learn...
MatrixCare’s QAPI program offers a data-driven approach to addressing key challenges like infection control, adverse event management, and staff and patient education to help home health agencies improve patient outcomes with actionable insights.
In our third biannual research report on interoperability trends in post-acute care, we found that progress has been made. But while more providers are adopting interoperable technology, referral sources continue to raise the bar with growing expectations for how information is exchanged. Get the report to learn the current trends and paths to success.
Start by having a call with one of our experts to see our platform in action.
MatrixCare offers industry-leading software solutions. Thousands of facility-based and home-based care organizations trust us to help them improve efficiency and provide exceptional care.
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