5 reasons MatrixCare is more than an EHR
With the home health and hospice industry experiencing ongoing challenges like staffing shortages, government regulation changes and rising expectations for more connected care, organizations need more than a digital patient record. They need comprehensive technology that prioritizes the patient experience and eases the workload for overburdened staff.
MatrixCare surpasses these demands with an EHR that does more. This blog details how organizations can support the clinician, organization and patient — all from one digital solution. But first, what is the difference between an EHR and EMR?
EHR vs. EMR
These terms are often used interchangeably in home health and hospice. And while they are similar, there are differences.
An electronic medical record (EMR) is simply a digital version of the paper patient record. An electronic health record (EHR), however, is built to support an entire organization through digital tools that keep care connected and streamline operations.
But no two EHRs are alike, which is why it’s important to consider your organization’s pain points and ask the right questions to find the technology partner most ideal for you. Here’s what sets MatrixCare apart from the rest.
Think of us as an EHR your way
MatrixCare is more than a traditional EHR. While most organizations expect EHR companies to collect and record medical data, we go further with a suite of integrated tools designed to streamline processes, improve data management, optimize workflows, and so much more.
It’s a holistic, all-in-one solution informed by our team’s firsthand experience in post-acute care settings. Here are five benefits this approach can bring to your organization:
Clinician satisfaction
The right tools allow overburdened clinicians to document and access patient information in real time — reducing after-hours work and increasing satisfaction among staff.
- Work disconnected in rural areas without losing data, reducing paper notes that need to be entered later
- Get built-in compliance support both on- and offline, embedded alerts, and automated workflows
- Customize care plan documentation to the individual needs of the patient
- Access patient and visit history easily
- Automatically record when you arrive and leave your home visit with electronic visit verification (EVV) technology
- Streamline documentation with voice-to-text capabilities
Patient, caregiver and family coordination
Enhance healthcare and the patient experience with tools built for communication and collaboration.
- Stay connected to patients, families, and other staff through direct secure messaging, document sharing, electronic signature capture and video chat
- Facilitate trust between the clinician and the patient and caregiver by having medication lists imported and documentation in the system to review
Seamless sharing of patient information
Interoperability allows organizations to transition and coordinate care more efficiently and manage medications more accurately — all with connectivity to networks such as CommonWell Health Alliance, Carequality and SureScripts.
- Access pharmacy history, which expedites reconciliation at the point of care
- Identify discrepancies by accessing the patient’s prior fills and claims data
Back-office efficiencies
Home health organizations have many moving parts. Technology with built-in efficiencies and automations streamline processes for a more satisfied, productive staff.
- Collect, analyze and automate data to increase satisfaction among back-office and patient-facing staff
- Gain powerful analytics with customized reporting options and key metrics at a glance
Reimbursement improvement
Workflow-driven technology can do more than improve documentation. A digital solution built to maximize payment helps organizations find revenue success.
- Enhance revenue with automatic checks and electronic submission
- Recover more payments from uncompensated services with Inovalon Insurance Discovery
“With MatrixCare, our entire business lives in one system, from the clinical documentation to document tracking to the revenue cycle. And I think that is worth more than anything.”
–Darcie Peacock, BSW, MS, OTR/L, Chief Executive Officer, Solace Pediatric Healthcare
MatrixCare is pioneering an EHR revolution
With industry-leading interoperability and a full suite of integrated solutions built by a team of experts with home health and hospice experience, our award-winning technology does more than your typical EHR.
How can our approach to EHR technology impact your organization? Connect with us today and we’ll show you.
Request a demo today for a closer look at MatrixCare.
Mona Landra, BSN
With over 40 years of experience in healthcare, Mona Landry has learned the industry from the ground up — from field nursing to administration. Mona, BSN and Senior Clinical Solution Consultant with MatrixCare Home Health and Hospice, has been with MatrixCare for 13 years, where she began in the implementation division and then moved to her current role. As a former customer, she has seen the transition of the product and the advancement ResMed has brought to the industry — and she can’t wait to help others experience the true benefits of MatrixCare.
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